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      CoStar Group

      Engaged Employer

      CoStar Group reviews

      2.7

      33% would recommend to a friend

      (3,026 total reviews)
      avatar

      Andrew C. Florance

      30% approve of CEO

      37% positive business outlook

      Ratings by demographic groups

      CoStar Group has an employee rating of 2.7 out of 5 stars, based on 3,026 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CoStar Group employee rating is 22% below average for employers within the Real Estate industry (3.5 stars).

      Reviews by job title

      3K reviews
      2.0
      Aug 20, 2018

      Best call center job out there

      Research associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pays well (50k for RA1), good benefits (401k and health plans), well-meaning people, and easy once you learn the ropes.

      Cons

      Well, you work for a glorified call center as many reviews on here have stated. It’s repetitive work where you have to hit your call and dial goals or management will be on your case, daily. Direct supervisors vary on their methods but most are NOT handsoff since upper management is also on their case if their “team” doesn’t achieve the monthly goals. As a result, upper management becomes a boogeyman. It’s hard to find the motivation to work at a job which is the exact same thing until maybe you’re able to move up (around month 5ish). The “clients” are also very wary of costar in the CRE industry. The little fish hate costar (takes their info for free to sell a product they have no use for) and the big fish only have their admins talk to us so you get very squeezed with whom you can speak. You’re essentially in a quasi salesman/customer service position even though your department says “research.”

      5.0
      Jul 11, 2018

      One of the best places to work in Richmond

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      This is, hands down, one of the very best places to work in Richmond. The office space is phenomenal with views of the James rivers and the downtown area. We have a chef on staff that makes healthy foods and snacks (for free!). Common area for eating lunch, playing Foosball, darts, watching sports games (world cup now), or just taking a break. CoStar employees are very self motivated and very driven - this is something i didn't realize i was looking for at work - it makes it easier to come in and work hard each day when the people around you are doing likewise. We also participate in the community a ton. Ranging from community service, providing meals to those in need, attendance to the folk festival, free passes and beer tickets to Friday cheers + river rock, sports teams through river city, hiking groups, etc. With so many employees it's easier for us to contribute to this great city. The job itself can be challenging but i came from a role that was so easy my day just dragged on and on. Basically, we are collecting information about businesses across America to add to our database. I talk to business owners, brokers, property managers, and building owners throughout the day. It's a phone based job so expect to be on the phone a good portion of each day. The benefits are way above average and they even help with tuition reimbursement! I've seen some negative reviews here but honestly this is a really great place to work and the pay is extremely competitive. It's a phone based job so if you're not interested in being on the phone i would recommend you look at some other jobs we have open.

      Cons

      Costar is a very dynamic and growing company and that means we change a lot. This can be stressful and cause frustration but the pros far outweigh this. there are some employees that just complain all the time about their role - some people just like to complain. No one is keeping them here but themselves and they are treated more than fair so i just don't understand at times. It can lower morale and bring other down.

      2.0
      May 23, 2018

      Research Associate

      Research associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay isn't too bad for a fresh college grad. Training is great and fully paid (loved the 2 weeks training). Free food/snacks consistently stocked in kitchen (including things like milk). Nice office. A few coworkers.

      Cons

      Everything else. You are constantly micromanaged during the calls you make and it basically becomes a game to see who can cheat the system more. Manager constantly listening to calls and grades you on obscure details (how can they grade you if they are just eavesdropping and don't hear what the client says?). You are sent emails each hour with data saying how many calls each person in your team has made thus far and length of those calls and are ranked accordingly. This happens every hour of every day. God forbid you have the lowest numbers of your team for 1 hour and you get a stern talking to. Unrealistic expectations. This company and position has so much potential but it is squandered by management. I still have friends that work here because they don't know what else to do and literally nothing has changed. Please think about the position and if you would be comfortable cold calling people that yell at you for 8 hours a day, 5 days a week and are constantly micromanaged each hour. Not worth it for many people. Good luck.

      Viewing 454 - 456 of 3,026 Reviews
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      ReviewsCoStar Group reviews

      Glassdoor has 3,118 CoStar Group reviews submitted anonymously by CoStar Group employees. Read employee reviews and ratings on Glassdoor to decide if CoStar Group is right for you.