Pros
At Costar you get the chance to work in a very unique environment. As a twenty-something working at a company full of outgoing millenials with free salads for lunch and free breakfast provided everyday is very rare to come by but you get that at Costar. You meet great people - and yes there are cons as there are with every job - but the people make it worth it.
Cons
The biggest con of Costar is that they are still struggling to find the best way to measure the work of the research associates. Currently it is based off of your call numbers and portfolio update goal (percentage of people in your portfolio that you speak with for more than a minute an 30 seconds every month). I will say - in my year and a half at Costar it has come a long way. What is still lacking is the quality in the research. Call audits are not encouraging the quality. Sorry but it just doesn't work like that - it just gives off a big brother vibe. I think that Costar sometimes forgets that the researchers so actually care about the database and WANT to do real solid reasearch. Passing up quality research for making your numbers every month is why a lot of people have an issue with working here. And most people do not regret their time here - Costar opens a lot of doors for your future - but I think the researchers want to make the database better but do not have the opportunity to do so.