CoStar Group reviews

2.7

33% would recommend to a friend

(3,028 total reviews)
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Andrew C. Florance

30% approve of CEO

37% positive business outlook

CoStar Group has an employee rating of 2.7 out of 5 stars, based on 3,028 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CoStar Group employee rating is 22% below average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Dec 21, 2017
Recommend
CEO approval
Business Outlook

Pros

At Costar you get the chance to work in a very unique environment. As a twenty-something working at a company full of outgoing millenials with free salads for lunch and free breakfast provided everyday is very rare to come by but you get that at Costar. You meet great people - and yes there are cons as there are with every job - but the people make it worth it.

Cons

The biggest con of Costar is that they are still struggling to find the best way to measure the work of the research associates. Currently it is based off of your call numbers and portfolio update goal (percentage of people in your portfolio that you speak with for more than a minute an 30 seconds every month). I will say - in my year and a half at Costar it has come a long way. What is still lacking is the quality in the research. Call audits are not encouraging the quality. Sorry but it just doesn't work like that - it just gives off a big brother vibe. I think that Costar sometimes forgets that the researchers so actually care about the database and WANT to do real solid reasearch. Passing up quality research for making your numbers every month is why a lot of people have an issue with working here. And most people do not regret their time here - Costar opens a lot of doors for your future - but I think the researchers want to make the database better but do not have the opportunity to do so.

3.0
May 23, 2017

Sales Executive

Recommend
CEO approval
Business Outlook

Pros

The benefits are second to none. You have all the technology to succeed.

Cons

It is a churn and burn mentality. They like to push their employees to the edge with high metrics. If a couple fall off, the attitude is that they can be easily replaced.

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CoStar Group Response
9y
Thank you for five years with us, we appreciate the value you’ve created. We’re focused on attracting and retaining the best workforce and our exceptional benefits and sales-enablement speak to that.
2.0
Apr 17, 2017

Research Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Like everyone else has already said, pay and benefits are the only good things about the research associate position. Nice facilities too.

Cons

Terrible Environment and morale. This is a call center! Some of the metrics are impossible. They want you to average 20 calls a day with around 250-300 contacts in a port. Let's do the math. If you talk to every contact in your port in 20 days of work for a month, that averages to 12.5- 15 calls a day and that is assuming EVERY person answers and talks to you for 1 min 30 seconds. Yet they still want you to average 20 calls a day which is by the numbers not possible. All they care about is calls, nothing else. Doesn't matter if you have a level 1 portfolio or level 3 portfolio, where clients pay you a lot of money to see correct and accurate information, they just want you to make calls. Around 100 dial outs a day

Viewing 457 - 459 of 3,028 Reviews

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