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      CoStar Group

      Engaged Employer

      CoStar Group reviews

      2.7

      33% would recommend to a friend

      (3,028 total reviews)
      avatar

      Andrew C. Florance

      30% approve of CEO

      37% positive business outlook

      Ratings by demographic groups

      CoStar Group has an employee rating of 2.7 out of 5 stars, based on 3,028 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CoStar Group employee rating is 22% below average for employers within the Real Estate industry (3.5 stars).

      Reviews by job title

      3K reviews
      1.0
      Mar 6, 2017

      This is a Call Center!

      Research associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay & Benefits are good. This is an entry level position only requires Bachelor Degree. You will probably like your coworkers and direct supervisors.

      Cons

      Unfortunately none of the above will matter. The job itself is quite simple. Talk to people and do research to ensure product is accurate. However the metrics which is the main focus of your job will not allow you to ensure the product is correct. You will instead spend your day trying to get people to stay on the phone with you long enough to meet the ridiculous call goals. Instead of spending the time to research your market to make sure everything in the product is correct. People will complain about you calling monthly they will politely ask you to call less often or go to their website, they will hang up on you, they will curse you out, but it does not matter you will call them again next month. If you do not meet the metrics you will be fired. Every one there is scared that they will not have a job the next week due to not meeting the metrics which change monthly. There is no room for advancement. You will be so stressed out from work your life outside of work will suffer. Senior management is aware, they send out "anonymous" surveys but nothing changes. Your direct supervisor has no control neither do the managers over them. It all comes down from the top. Where their idea of fixing it, is sending out catch phrases to help "brand" the company better. In most cases these taglines are a misrepresentation (lie).

      avatar
      CoStar Group Response
      9y
      Thanks for leaving feedback; we appreciate your input on metrics. We carefully design our goals to help researchers excel and to create value for clients. Calling is a crucial component of research. It helps gather information that simply cannot be obtained through any other means. We know calling isn’t for everyone, which is why we emphasize that calling is required in the job interview process and provide several weeks of training to every new researcher.
      1.0
      Mar 2, 2017

      We think they want to close Maryland office

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice, fun young people to work with (at least they used to be until of late, everyone's miserable). Good comradery. Free parking!

      Cons

      The CEO hates the fact the you cannot record phone calls in Maryland. He has said this on a number of occasions. Management staff can listen-in and over-hear calls --> which they do all time; but recording of - is illegal in Maryland. Part of what we think Andy is doing with the recent changes is to enrage staff and force people to quit and reduce the overall staff; then eventually close Maryland office and move it somewhere else where calls can be recorded. We suspect, since Andy has taken out 4 floors in Richmond office; that various departments will be moved there.

      1.0
      Jan 22, 2017

      Phony Reviews, Back Stabbing Managers

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Solid product offering when it comes to marketing. The info product is very flawed,it looks good but the tactics they use to manage researchers encourages bad data in the name of metrics..

      Cons

      The company is forcing the hiring team and others to go on glass door, create fake accounts and add reviews. Whenever you hear "great place to start a career", "challenging as the company is growing so fast", or "great job opportunities" or great rewards for hard work-- this is false. Managers play preferences, they are racist and homophobic. They constantly screw you on commissions, making the plan so convoluted you can never manage to keep up with it. When you get the pay, plan figured out, BOOM changes again. A lot of your sales peers are shady deal stealers and Costar encourages this. Another review hits the nail on the head, toxic and insidious culture, and it all starts with Andy Florence. The man has a Napoleon complex for real. Costar has sacrificed good honest intelligent employees for lying thieving brown nosers.

      Viewing 460 - 462 of 3,028 Reviews
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      ReviewsCoStar Group reviews

      Glassdoor has 3,120 CoStar Group reviews submitted anonymously by CoStar Group employees. Read employee reviews and ratings on Glassdoor to decide if CoStar Group is right for you.