CoStar Group reviews

2.7

34% would recommend to a friend

(3,014 total reviews)
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Andrew C. Florance

32% approve of CEO

37% positive business outlook

CoStar Group has an employee rating of 2.7 out of 5 stars, based on 3,014 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CoStar Group employee rating is 22% below average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
1.0
May 1, 2024

DO NOT WORK HERE

Recommend
CEO approval
Business Outlook

Pros

Benefits are the only one and even those are on par with most large corporations.

Cons

Everything. Culture is super toxic from the top down. A lot of infighting and favoritism. Worst micromanagement I have ever been subject to. They once tried to make us take a vacation day to travel home from the company sales conference. You will just be a number on a page to these people. From my experience the majority of people here know little to nothing about commercial real estate. They also changed our commission structure 3 times in one year and each time we made less money. This job will ruin your career.

1.0
Feb 9, 2024

Do Not Work Here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only good thing I can say about CoStar is the people. The employees in my department are largely very nice. Salary can be good in certain departments but it is not worth it.

Cons

There is ZERO work-life balance. Leadership does not care about the physical or mental health of the workers. The health insurance is a wild pain. It took 2 months to get a pretty basic procedure approved. They will make you take hourly PTO to pick up your child. If you get Covid, you have to take sick days (which are limited) instead of letting people work from home, even though there are many remote employees company wide. There are weekly metrics for my department that are almost unattainable without working a minimum of 50-60 hours. Things change almost daily and mostly never for the better. Communication is lacking which causes a lot of widespread confusion. The systems we work with are broken and there does not seem to be any fixes in sight. All around just a bad place to work. 10/10 do not recommend.

2.0
Sep 16, 2019
Recommend
CEO approval
Business Outlook

Pros

The Snacks and benefits are good. If you are interested in a career in commercial real estate, this is a good place to start for resume recognition but dont get comfortable.

Cons

Costar has eliminated the competition in many areas so this has caused Senior leadership to have inflated egos and forget about those who work for them. The changes made to Research have not only caused quality to decrease, it has also led to a micro-management culture. Instead of being the leader in real Estate information, now they are focusing on marketing, which allows them to justify the decrease in quality information. The company just laid off 270 workers in Atlanta and DC. One group in Atlanta wasn't even given notice. They were asked to leave right after they were told. Previous layoffs have been in Chicago in 2016, Norcross, GA in 2015, San Deigo in 2017 and Columbia, MD in 2018. The company will say it's for operational efficiency, however the easiest way to reach the $3 billion dollar profit goal is to reduce the workforce. Please note, if Costar aquires a company, chances are the majority of the employees will be laid off within the following year. Senior leadership doesn't even get along. One of the heads in the Richmond office was overheard telling another manager how she was going to take everything away from another VP and his direct reports. The company also does not fairly pay their employees. Several internal hires are paid extremely less than those in similar positions. The company justifies this by saying 9% increases are standard practice. However this causes $10-20K differences in pay. There is no diversity in Senior leadership and the company does not value it. When racial slurs were left on a conference room whiteboard, the company added 32 cameras to one of two floors in the building. This floor just happened to be predominantly African American and the group given no notice before being let go. No training was done and the person was never found. There are only 2 Directors of color and only 2 females. The CEO has been going to various researchers and paying them for leaving positive reviews on Glassdoor so please take that into consideration if you read them.

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CoStar Group Response
6y
Thank you for taking the time to leave a review on your experience working at CoStar Group. It’s important to understand the business decisions behind some of the recent organizational shifts in the research department. With the success of our Apartments.com business, our methods for capturing data in the multifamily space – whether through electronic feeds, direct user entry, or other methods – have simply evolved. As a result, we conducted an organizational realignment to ensure job functions match with our methods for collecting information and are more in-line with the future direction of the business. As the leader in the multifamily space, Apartments.com continues to extend our footprint and will expand our focus by increasing the sales force. We are hiring 100 new outbound multifamily sales consultants based in Richmond. Unfortunately, because of this shift of focus, the Community Research function (also known as the Community Caller group) based in Atlanta, GA has been eliminated. This decision was purely business-related in an effort to align our research and sales resources to current data collection methods. It was not at all related to employee or company financial performance. Decisions like these that affect the daily lives of our employees are not made lightly. We value all of our employees and the work they do in making CoStar Group the leading provider of commercial real estate information, analytics, and online marketplaces. Impacted employees have been offered the appropriate resources to help them through this transition. These employees also have the opportunity to apply for one of the new outbound multifamily sales positions, or any other open position within the company where their skills align to the job requirements. If you have questions about what resources may be available to you, please reach out to HRDepartment@CoStar.com.
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Glassdoor has 3,106 CoStar Group reviews submitted anonymously by CoStar Group employees. Read employee reviews and ratings on Glassdoor to decide if CoStar Group is right for you.