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      CoStar Group

      Engaged Employer

      CoStar Group reviews

      2.7

      34% would recommend to a friend

      (3,014 total reviews)
      avatar

      Andrew C. Florance

      32% approve of CEO

      38% positive business outlook

      Ratings by demographic groups

      CoStar Group has an employee rating of 2.7 out of 5 stars, based on 3,014 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CoStar Group employee rating is 22% below average for employers within the Real Estate industry (3.5 stars).

      Reviews by job title

      3K reviews
      1.0
      Nov 3, 2019

      False Promises Followed by Utter Disrespect

      Field research photographer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Weekends and holidays off. Literally nothing else.

      Cons

      Pay Terrible management Pay raises that are no better than being spit in the face (e.x. $0.07/hr raise, or $150/yr.) Impossible to meet work quotas leading to... Impossible to acquire commissions

      avatar
      CoStar Group Response
      6y
      Thank you for your time with us at CoStar Group. We're sorry to hear this wasn't a good fit. It's never easy to hear negative feedback, but we do read all reviews to see where we're getting thing right and where we can improve. While we don't know the specifics of your situation, CoStar Group researches compensation and benefits in the marketplace so we can continue to attract and retain top talent. If you have any specific feedback you can give us about leadership and you feel comfortable doing so, please email us at HRdepartment@costar.com. We wish you the best in your future endeavors.
      1.0
      Aug 13, 2018

      Andy If You Care About CoStar Then Read This

      Sale representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay, product is superior to all others like it in it's field, research staff is hard-working and genuinely tries to do well. C

      Cons

      My 1st year started off well enough, I had hit my number every single month since I started then came the sales conference. Our brilliant CEO decided to raise quotas by almost 50% after 1 quarter of solid sales performance! Not only that but they slashed sales reps pay for hitting their number by almost double. All sales reps walked away from the sales conference feeling demotivated and dejected. You ask any rep how they felt about the new commission plan and you will get negative feedback. Eventually I got over it but then came the most illegal and unethical move I have seen from a company, namely, the non-commissionable deals. If you get a deal rejected for ANY REASON, it automatically becomes unpaid. There's absolutely zero recourse since your manager can't help and your RVP is useless. Since that day I have lost all faith in my career here.

      avatar
      CoStar Group Response
      7y
      CoStar is a growth company and each year sets challenging but achievable targets. Q4 2017 saw a major change in our competitive environment, an unprecedented investment in research, new analytics releases and the optimization of LoopNet as a pure listing platform for paid advertisers. Our products have never been better and the opportunity never greater. Many of our reps in 2018 have not only reached their 2018 targets but have significantly exceeded them. Year to date sales commissions are higher in 2018 than for the same period in 2017. We have tried to ensure greater pricing consistency for clients and focusing on ensuring our salesforce enter accurate proposals is good business practice. If we price clients fairly and consistently, service them well during the life of their contracts we will further improve upon our outstanding renewal rates. Your feedback is welcomed and all of the senior sales management including the EVP Sales would be delighted to show you how to become one of the many top performers we have here at CoStar.
      1.0
      Aug 8, 2018

      Senior Sales Executive

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay and insurance benefits are the some of the best in the business.

      Cons

      The pay and insurance are the only reason employees stay. The expectations of the company are not achievable. Employees work in a culture of fear and are not heard or understood and do not feel important. It is a very toxic culture and money is king. They don’t care about their employees one bit. The metrics they have are so difficult to keep up with up with they impede the sales process. I felt like I was in Sci-fi movie where everyone kept smiling despite the fact that everyone knew something was terribly, horribly wrong. They lost a number of employees year to date because they increased the sales goal while lowering the commission plan.

      avatar
      CoStar Group Response
      7y
      Thank you for taking the time to provide your feedback and good luck in your future endeavors.
      Viewing 142 - 144 of 3,014 Reviews
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      ReviewsCoStar Group reviews

      Glassdoor has 3,106 CoStar Group reviews submitted anonymously by CoStar Group employees. Read employee reviews and ratings on Glassdoor to decide if CoStar Group is right for you.