CoStar Group reviews

2.7

33% would recommend to a friend

(3,019 total reviews)
avatar

Andrew C. Florance

31% approve of CEO

38% positive business outlook

CoStar Group has an employee rating of 2.7 out of 5 stars, based on 3,019 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CoStar Group employee rating is 22% below average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Jul 6, 2015

Research Associate I

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Benefits and growing ambitious company

Cons

Overly ambitious in growth to the detriment of disorganized, over worked and disconnected management, which in turn affects the morale and progress of lower level employees. Can be unprofessional. Horrible hiring practices. There is training, but it is not previously explained how strenuous and demanding it is in such a short period of time. Cutting corners to cram a large amount of information. Also AFTER one is hired it is explained that you must pass tests and such to KEEP your job. during this training. This is such an unorthodox method and ineffective. Also all the training is like cold calling people in the industry in which who wants to give up that kind of personal and confidential information that this company is asking for? It's a lure of benefits and pay, but creates a very stressful environment not setting one up for success. People do make it , but they either hate it or not. Really in the end to each their own in choosing this company. It was NOT a fit for me.

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CoStar Group Response
10y
I’m sorry to hear CoStar Group was not a great fit for you. Our training processes for Research and Sales are designed to give newly hired employees the skills they need in order to start their role, and details of the training process is explained at the time the position is offered. The training process also helps to determine whether the job is a good fit for the employee – both for them and for us as a company. The training process does include a lot of information in a few weeks, but it is at a speed similar to what the day-to-day job requires. For those that do not complete training, we wish them the best and hope they find the job best suited for them.
5.0
Jun 27, 2015

Customer Service Rep.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have a great manager and co-workers. They make the Job interesting and I really love going to work.

Cons

The Job is Part-time I wish I had more work time.

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CoStar Group Response
10y
Thank you for the feedback, and it’s so great to hear you love your job!
2.0
Jun 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Like many of the reviewers, I agree that they provide great snacks and healthy lunches.

Cons

Customers do not enjoy doing business with CoStar. Turnover is extremely high in sales department. Churn and burn mentality. Sales leadership is weak at best. Sales reps are pitted against each other and prospecting in other reps territories is encouraged.

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CoStar Group Response
10y
We care deeply about our employees, and that is why we not only provide good snacks, but a market-leading benefits package and a growing number of professional development opportunities for each employee to work toward their own personal career goals here at CoStar Group. Our territory representatives in Inside Sales are able to sell to customers throughout the country, regardless of territory or region, to be able to take advantage of the multitude of potential customers in different markets. While we have field sales representatives who sell only in their markets, they know and understand the practices of Inside Sales and take that into account while managing their books of business. Sales has focused in recent months on collaboration, though any sales department is going to have a measure of competition between colleagues. So far we have found the collaboration between team members on a single deal will yield better results, and essentially serve as a win for everyone involved. We’re receiving great feedback on the collaboration from both employees and clients, and intend to encourage collaboration and more teamwork going forward.
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Glassdoor has 3,111 CoStar Group reviews submitted anonymously by CoStar Group employees. Read employee reviews and ratings on Glassdoor to decide if CoStar Group is right for you.