- ELT is very out of touch with what the actual day to day work is and what their teams do
- The ample PTO & paid holidays is nice in theory, but for those who work directly with clients, it usually still means checking in on days off or work just piles up and once you're back in office you have even more to do
- No one takes accountability; the same issues will be brought up to management over and over, yet nothing is done to fix the issues
- Training is minimal, especially when people become managers who have never managed people before
- In general, most employees are overloaded with client work and the work/life balance is nonexistent
- No clear steps or actions outlined to be promoted so promotions feel unattainable, yet people from outside of the company will be hired in at higher positions than longstanding employees
- Fully remote and can feel like you're isolated
