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Cogent Communications

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Cogent Communications reviews

2.3

23% would recommend to a friend

(892 total reviews)
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Dave Schaeffer

22% approve of CEO

23% positive business outlook

Cogent Communications has an employee rating of 2.3 out of 5 stars, based on 892 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cogent Communications employee rating is 40% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

892 reviews
1.0
Apr 10, 2012

My experience was very bad

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They pay a relatively high base salary.

Cons

Extreme micromanagement. Abusive and unprofessional sales management. The business model was completely unworkable. All sales people were fighting each other for sales in the same lit buildings. The sales force was constantly being threatened with being fired by the managers. Anyone who complained about all the abuse to HR was labeled a "disgruntled employee" and fired immediately. They use a software system called Seibel to track every phone call and e-mail you send out. People were constantly leaving because of all the micromanagement and abuse. There was a 150% turnover rate! About 50% quit and the other 50% were fired. No one stays there longer than 6 months. The high salary is only used to lure you into the company. You won';t last there a year to collect it. The company was too cheap to pay for electronic access control on the doors. One employee who was fired came back drunk and got into a brawl in the middle of the office with six other employees and managers. This company has developed such a reputation for bad management that managers at Cogent can't get management jobs with other telecom companies. This company could best be described as having a dysfunctional "psycotic company culture". Stay away from this company, everyone i know who worked for Cogent has such a low opinion of this company that they don't want to put it on their resume.

2.0
Mar 19, 2012

Good place to start your career.....

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good product, price points, small enough where they can make quick decisions and changes.

Cons

Again almost too quick to make decisions, change the products/pay plans on the reps almost every few months. Not sure of who will be there at the beginning of each month, as there will be terminations every 1st of the month without fail. Lots of favoritism, similar to a high school and who your "friends" with.

2.0
Mar 18, 2012
Recommend
CEO approval
Business Outlook

Pros

Th competitive pay and benefits; comes with a signing bonus while you get your feet wet, company match kicks in right away on 401k, medical and dental very good. co-worker support and cohesion,

Cons

They bring you in to use you up then kick you out. There was only one employee on the sales team that was there longer than a year and she had bounced around in the company. It seems set up to be dead end within a year, give you quota targets that in such a competitive industry your bound to fizzle out, managerial support is non existent.

Viewing 871 - 873 of 892 Reviews

Glassdoor has 919 Cogent Communications reviews submitted anonymously by Cogent Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cogent Communications is right for you.