Does Cogent Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Cogent Communications employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Cogent Communications. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Cogent Communications?

23% of Cogent Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cogent Communications 2.4 out of 5 for work life balance, 1.9 for culture and values and 2.1 for career opportunities.

What are the top reviewed jobs at Cogent Communications?

National Account Manager (217) , Global Account Manager (132) , Regional Account Manager (129) , Account Manager (56) , Sales (21) , Regional Sales Manager (19) , Sales Manager (14) , Sales Representative (10) , Customer Support Engineer (9) , Account Executive (8) , Sales Associate (6) , Director (5) , Network Engineer (5) , Regional Account Manager I (5) , NAM (4)

What are the pros of working at Cogent Communications according to real employee reviews?

"Good salary and easy to understand commission structure" ((in 46 reviews)); "Good People that were helpful" ((in 36 reviews)); "The company has good pay." ((in 33 reviews)); "Good Company to work for if you are ambitious and want a chance to make good commission checks." ((in 26 reviews)); "good training they send you to DC for a week to get you excited" ((in 19 reviews))

What are the cons of working at Cogent Communications according to real employee reviews?

"Management is poor; goals unrealistic; leadership is in a vacuum" ((in 61 reviews)); "It really depends on the office you're in and the type of manager and director you have." ((in 36 reviews)); "The CEO acts like he doesn't care about his employees." ((in 29 reviews)); "The culture is toxic and cutthroat." ((in 27 reviews)); "The 'No Work From Home' policy is a major complaint of many of the employees." ((in 21 reviews))

What are employees saying about Cogent Communications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cogent Communications layoffs and their outlook for job security at Cogent Communications in 2026.

What are the top reviewed Cogent Communications locations?

Herndon , Washington , New York , Houston , Los Angeles , Atlanta , San Francisco , Sterling , Pasadena , Philadelphia , Denver , Chicago , Austin , San Diego , Santa Clara , Boston , Miami , Dallas , Minneapolis , Columbus , Seattle , Phoenix , Arlington , Oakland , New Orleans , Tysons Corner , Charlotte , Overland Park , Boca Raton , Ashburn

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Cogent Communications

Cogent Communications reviews

2.3

23% would recommend to a friend

(892 total reviews)

Dave Schaeffer

22% approve of CEO

23% positive business outlook

Ratings by category

2.7

Diversity & inclusion

2.5

Compensation and benefits

2.4

Work/Life balance

2.1

Career opportunities

1.9

Culture & values

1.9

Senior management

Cogent Communications has an employee rating of 2.3 out of 5 stars, based on 892 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cogent Communications employee rating is 40% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

892 reviews

5.0

Mar 1, 2012

Opportunity to make some nice money

Regional account manager

Recommend

CEO approval

Business Outlook

Pros

You get what you put in. Work hard. Get rewarded hard. Luckily for me that's my attitude. It's a hunter position so as long as you're willing to put in the effort the rewards are well worth it. Longevity in the company really pays off.

Cons

Just like any sales organization, you have your off days/weeks/months but that's standard for the industry. Sometimes it can be grueling staring at a computer screen for 8+ hours a day.

2.0

Mar 1, 2012

Ok for a starting job, but don't expect it to last

Regional account manager

Recommend

CEO approval

Business Outlook

Pros

It's a nice way to get into telecom, as there aren't many products Managers were nice, and triied to help me a lot Free beverages was a nice perk

Cons

Too many people selling into too few buildings Off-net pricing isn't as competitive as it could be, so it was at a disadvantage Gave my 2-weeks notice, was walked the same day, and FYI, they don't pay you for the two weeks, as other telecom companies do... Only a select few can actually make quota each month - don't expect to do it much, if at all your first year. Office was sub-par at best, not a healthy work environment to be working in.

2.0

Jan 28, 2012

Regional Account Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice Staff, good atmosphere, family friendly. Manager in the office is motivating and wants you to succeed.

Cons

pricing is too high, 0 leads, build your pipeline from scratch. Upper managers talk negatively about the sales team nation wide. They thrive on throwing you under the buss to make themselves look good.

Viewing 874 - 876 of 892 Reviews

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Jobs at Cogent Communications

National Account Manager

National Account Manager

National Account Manager

National Account Manager

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Cogent Communications

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Ratings by category

Ratings by demographic groups

Reviews by job title

Opportunity to make some nice money

Ok for a starting job, but don't expect it to last

Regional Account Manager

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