Columbia Bank reviews

2.8

33% would recommend to a friend

(965 total reviews)
avatar

Clint Stein

30% approve of CEO

28% positive business outlook

Columbia Bank has an employee rating of 2.8 out of 5 stars, based on 965 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Columbia Bank employee rating is 25% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

965 reviews
3.0
Oct 24, 2017
Recommend
CEO approval
Business Outlook

Pros

Managers were great, caring and concerned with your life. Upper management really concerned about $$'s. After last merger things went downhill fast. Still managers in Customer Service were wonderful, trying their hardest to keep us upbeat.

Cons

Took us from a great Customer Service call center to not good. Way too many people calling in for how many call center people available. Closing 30 bank location within the next year. Bank locations don't know enough to help people with online information and a lot of everyday procedure's making call volume soar.

1.0
Oct 10, 2017

Ugh.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good, hard-working coworkers. Decent technology folks.

Cons

Just about everything else... run away.

4.0
Jul 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Relaxed atmosphere. Annual goals are very achievable. Coaching is available if you just ask. VERY supportive local management. Brilliant solution to digital banking, BFF App!

Cons

Online banking and in-store technology is years behind the competition. This creates extra work for the customer facing staff. BFF App isn't available on Android yet! BFF should be available for business clients too.

Viewing 157 - 159 of 965 Reviews

Glassdoor has 1,000 Columbia Bank reviews submitted anonymously by Columbia Bank employees. Read employee reviews and ratings on Glassdoor to decide if Columbia Bank is right for you.