Is ComEd a good company to work for as a Customer Service Representative?

Customer Service Representative professionals working at ComEd have rated their employer with 3.6 out of 5 stars in 22 Glassdoor reviews. This is a lower than average score with the overall rating of ComEd employees being 4.0 out of 5 stars. Search open Customer Service Representative Jobs at ComEd now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at ComEd .

Does ComEd pay Customer Service Representative employees well?

Customer Service Representative professionals rate their compensation and benefits at ComEd with 4.0 out of 5 stars based on 22 anonymously submitted employee reviews. This is 4.9% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries at ComEd.

What ComEd locations are top rated by Customer Service Representative employees?

Oakbrook Terrace is the top rated ComEd location by Customer Service Representative employees.

What are the top reviewed jobs at ComEd?

Intern (31) , Customer Service Representative (23) , Engineer (19) , Manager (18) , Business Analyst (17) , Senior Engineer (14) , Senior Project Manager (12) , Associate Engineer (10) , General Engineer (10) , Intern - Hourly (9) , Project Manager (9) , Internship (8) , Senior Business Analyst (7) , Summer Intern (7) , Customer Service Representative (CSR) (6)

What are the pros of working at ComEd according to real employee reviews?

"Good benefits and rewards." ((in 72 reviews)); "Great pay and hybrid conditions" ((in 68 reviews)); "Great people to work with" ((in 31 reviews)); "Great work culture." ((in 8 reviews)); "Growth opportunities" ((in 8 reviews))

What are the cons of working at ComEd according to real employee reviews?

"No work life balance and hard to get promoted" ((in 30 reviews)); "Politics people are all trying move up so departments suffer with poor management ." ((in 17 reviews)); "Long hours at times and SRP on top of it." ((in 11 reviews)); "You cannot move to another department unless your current manager sign off on your move regardless if its a lateral or a promotion." ((in 8 reviews)); "Expect long hours." ((in 8 reviews))

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ComEd

Part of Exelon

ComEd Customer Service Representative reviews

3.6

3% would recommend to a friend

(22 total reviews)

Anne Pramaggiore

Not enough data to show CEO approval

3% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.0

Compensation and benefits

2.4

Senior management

2.1

Career opportunities

1.8

Work/Life balance

Customer Service Representative employees have rated ComEd with 3.6 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have a good working experience there. ComEd is rated in line with the average (within 1 standard deviation) by Customer Service Representative professionals compared to other employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

22 reviews

3.0

Jan 4, 2021

Great Pay/Benefits

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great pay and benefits. A lot of opportunities

Cons

They don’t care about family/life from home. Depending on department, you may be forced on taking a large workload.

4.0

Dec 21, 2020

ComEd

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great place to work, great people to be around

Cons

Union job, management needs to pay attention to action rather than sheer numbers.

5.0

Mar 11, 2019

great

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

great excellent pay, paid training

Cons

I really don't have any complaints

Viewing 13 - 15 of 22 Reviews

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ComEd Customer Service Representative reviews

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great

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