Is ComEd a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at ComEd have rated their employer with 3.3 out of 5 stars in 27 Glassdoor reviews. This is a lower than average score with the overall rating of ComEd employees being 4.0 out of 5 stars. Search open Customer Service (CSR) Jobs at ComEd now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at ComEd .

Does ComEd pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at ComEd with 4.1 out of 5 stars based on 27 anonymously submitted employee reviews. This is 2.4% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at ComEd.

What are the top reviewed jobs at ComEd?

Intern (31) , Customer Service Representative (23) , Engineer (19) , Manager (18) , Business Analyst (17) , Senior Engineer (14) , Senior Project Manager (12) , Associate Engineer (10) , General Engineer (10) , Intern - Hourly (9) , Project Manager (9) , Internship (8) , Senior Business Analyst (7) , Summer Intern (7) , Customer Service Representative (CSR) (6)

What are the pros of working at ComEd according to real employee reviews?

"Good benefits and they value their employees" ((in 75 reviews)); "The pay is good here" ((in 64 reviews)); "Great people always willing to help eachother" ((in 27 reviews)); "Growth opportunities" ((in 9 reviews)); "Good work environment" ((in 8 reviews))

What are the cons of working at ComEd according to real employee reviews?

"No work life balance and hard to get promoted" ((in 29 reviews)); "Politics people are all trying move up so departments suffer with poor management ." ((in 19 reviews)); "Long hours at times and SRP on top of it." ((in 11 reviews)); "Becoming a manager from within was a difficult jump." ((in 11 reviews)); "Expect long hours." ((in 10 reviews))

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ComEd

Part of Exelon

ComEd Customer Service (CSR) reviews

3.3

4% would recommend to a friend

(27 total reviews)

Anne Pramaggiore

21% approve of CEO

14% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (27 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service (CSR) employees have rated ComEd with 3.3 out of 5 stars, based on 27 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. ComEd is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

27 reviews

4.0

Dec 21, 2020

ComEd

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great place to work, great people to be around

Cons

Union job, management needs to pay attention to action rather than sheer numbers.

5.0

Mar 11, 2019

great

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

great excellent pay, paid training

Cons

I really don't have any complaints

3.0

Dec 12, 2018

Take the good with the bad

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Money is good. No scripted conversations with the customers.

Cons

Held for mandatory OT. Takes away from personal life

Viewing 19 - 21 of 27 Reviews

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Jobs at ComEd

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ComEd reviews FAQs

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ComEd

ComEd Customer Service (CSR) reviews

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ComEd

great

Take the good with the bad

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