Comcast reviews

3.8

69% would recommend to a friend

(18,831 total reviews)
avatar

Brian L. Roberts

72% approve of CEO

57% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,831 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Mar 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Career growth is rapid & consistent, you can be promoted every 6 months

Cons

Management! No support. Ripping off customers with made up taxes & fees! I was a specialist in the billing department! I would explain customers bills charge for charge and every time I would come across unnecessary added on charges that I would have to explain to the best of my ability. That made me question Comcast as a whole! After working for Comcast knowing what I know now, I wouldn’t recommend their services or products. I HIGHLY wouldn’t recommend working for them (in the customer service department). The benefits are great, but for that role specifically, the pay should be $20/hr or more. SUPER STRESSFUL JOB!

avatar
Comcast Response
4y
Thank you for your review and for letting us know how we can improve. We’re sorry to hear about the challenges you’ve experienced and encourage you to speak with your manager or HR Business Partner for help in resolving any issues or concerns you may have.
3.0
Feb 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Good Benefits, Good People, good work life Balance

Cons

Long interview Process with little feedback; lousy performance review process and promotion are few with favoritism company is Lily white/lack diversity at highest levels

1.0
Jan 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Remote working, curiosity services, and flexible schedule.

Cons

If you are not in upper management you are encourage to apply for a different position to be promoted. Company culture has changed, if you are not out for yourself and willing to step on other to look good you will not succeed.

avatar
Comcast Response
4y
Thank you for your review and honest feedback. We're always looking for ways to improve and become better for both our customers and our employees. We'll be sure to share your feedback around management and career advancement with the right people.
Viewing 556 - 558 of 18,831 Reviews

Glassdoor has 20,349 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.