Comcast reviews

3.8

69% would recommend to a friend

(18,785 total reviews)
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Brian L. Roberts

72% approve of CEO

58% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
4.0
Oct 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Pay is fantastic in training, you receive $3k gross your first 3 paychecks. IF you hit your quota in sales you will continue to make great money. Big IF. Generous paid time off policy and not a bad atmosphere to work in. Generous benefits and perks, you get 22% off of your verizon bill and free premium cable and internet.

Cons

The problem I had, was that to be a top producer you have to do all of the things they tell you not to do. Everybody who continually has high sales does the things you are supposed to be fired for, they just don't get caught. Not only do they do it, management knows they are doing it!!! Unless it comes down from up top, middle management doesn't care because they get paid more for the production of their team. And then you stand up every Tuesday and applaud the people who are breaking all the rules. The hours suck, Tue-Sat 11-8. O yea, and if a customer cancels within 90 days, you get to pay comcast back every dime they paid you for a sale.

2.0
Mar 16, 2023
Recommend
CEO approval
Business Outlook

Pros

It’s a job that pays something. Ok benefits. “Free” services. But more like highly discounted services. Pretty decent culture and environment. Diverse. Work from home.

Cons

*Just a reminder- Comcast Market Cap is $151 Billion USD* It’s a job that undervalues and under pays their employees compared to other large billion dollar companies by a wide, wide margin. Incredible 0-3% merit raises a year (getting blown out the water by inflation and now live in an expensive Cardboard shack) Only a 401k for retirement. Benefits are expensive compared to other companies. Can get pretty micro manage-e. Non-union (desperately needs a Union) Work life balance is horrible. Always doing shift bids every year and vacation days are extremely limited. No clear path to promote to because all next level promotions are now out of state! Overworked and under paid!

4.0
May 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Opportunity to make Great pay, well cominsated during training, free cable and discounted services, lots of employee activities, lots of incentives, multiple shifts to choose from, very informative and thorough training to set you up for success. Opportunity for advancement and or transfers to other departments

Cons

Very strict during training, very strict during first 90 days. Can not miss any time during first 90 days even with a doctors note or death in the family (I had both), 3 lateness' even by literally one minute or absences during time period you are fired, even if you are the best I saw it first hand to multiple great employees. cut throat in the sense that they are very what have you done for me lately. It doesn't matter if you are number one in sales in the entire company for a year straight if you have two bad months in a row you will be in some trouble. They are constantly hiring multiple people which means you can be replaced at anytime. Management can be a little tough with their criticism. Lots of micromanaging.

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Comcast Response
9y
Thank you for your candid feedback. We will be sure to share it with the management team at this work site.
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