Does Comfort Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Comfort Inn employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Comfort Inn. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Comfort Inn?

49% of Comfort Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Comfort Inn 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Comfort Inn?

Front Desk Agent (91) , Housekeeper (75) , Front Desk Receptionist (64) , Front Desk (22) , General Manager (21) , Night Auditor (20) , Night Auditor/Front Desk Agent (20) , Housekeeping (18) , Front Desk Manager (13) , Breakfast Attendant (9) , Front Desk Associate (8) , Guest Service Agent (8) , Assistant General Manager (7) , Guest Service Representative (6) , Manager (6)

What are the pros of working at Comfort Inn according to real employee reviews?

"Great people to work with" ((in 31 reviews)); "Your coworkers are great and it's fun to interact with guests." ((in 18 reviews)); "flexible hours and you can use that time to study" ((in 18 reviews)); "Great staff and boss satisfaction in job" ((in 17 reviews)); "Flexible scheduling and you get hours if you want them." ((in 8 reviews))

What are the cons of working at Comfort Inn according to real employee reviews?

"The pay is low and some of the customers on the overnight shift can be difficult" ((in 67 reviews)); "Poor management, franchise own, continuously understaffed, lack of communication, sometimes you have to cal police" ((in 44 reviews)); "No benefits and always flip flopping your schedule." ((in 33 reviews)); "manager is a 25 yr old with no college education who.best friends with the.supposed" ((in 16 reviews)); "Management required more training as they were under experienced." ((in 7 reviews))

What are the top reviewed Comfort Inn locations?

Atlanta , Livonia , Indianapolis , Houston , Allentown , Decatur , Latham , New York , Ann Arbor , San Antonio , Grove City , Lehi , Salt Lake City , Chicago , Bluefield , Alexandria , Branson , Albany , Corning , Plattsburgh , Casa Grande , Lansing , Mount Pleasant , Waterville , Paducah , Burnet , Amarillo , Plano , Red Oak , Little Rock

Comfort Inn reviews

3.3

49% would recommend to a friend

(659 total reviews)

Stephen P. Joyce

57% approve of CEO

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Comfort Inn has an employee rating of 3.3 out of 5 stars, based on 659 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comfort Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

659 reviews

1.0

Sep 9, 2016

Terrible Manager

Housekeeping & laundry

Recommend

CEO approval

Business Outlook

Pros

The work is hard & I loved it. I did housekeeping & laundry. Always busy & lots to do

Cons

Little to no training. High turn-over rate. Working really hard & doing everything right only to be told that you're too slow. The industry standard is 14-16 rooms per housekeeper & 2 housekeepers per suite. We were expected to do 20-25 rooms each in 7 hours, no matter how big the rooms were (some have 4 beds). Also had to stock & dump your own cart, no runners. I had no training in laundry & was expected to do all of it (85 suite hotel) by myself!

2.0

Sep 2, 2016

Uncomfortable place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Your coworkers are great and it's fun to interact with guests.

Cons

Management is more focused on their bottom line than on providing good hospitality. There is very little loyalty toward the employees and some people who have been with the hotel for a long time (and do great work) are fired without notice or reasoning. We had guests that had been coming to the hotel for many years but stopped after ownership changed and details at the hotel were ignored.

5.0

Mar 7, 2016

Hugely dependent on the team who operates the hotel

Housekeeper

Recommend

CEO approval

Business Outlook

Pros

If you struggle with customer service-related jobs, housekeeping is perfect because you work alone.

Cons

Employees taken advantage of, mistreated, underpaid, expected to be able to perform the impossible

Viewing 22 - 24 of 659 Reviews

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Jobs at Comfort Inn

Hotel Housekeeping Attendant

Comfort Inn

Comfort Inn reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Terrible Manager

Uncomfortable place to work

Hugely dependent on the team who operates the hotel

Top companies for "Compensation and Benefits" near you

Jobs at Comfort Inn