Does Comfort Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Comfort Suites employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Comfort Suites. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Comfort Suites?

40% of Comfort Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Comfort Suites 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Comfort Suites?

Front Desk Agent (69) , Front Desk Receptionist (39) , Housekeeper (33) , Night Auditor (26) , Housekeeping (17) , General Manager (14) , Front Desk Clerk (13) , Front Desk Associate (12) , Night Auditor/Front Desk Agent (11) , Front Desk (9) , Front Desk Supervisor (7) , Breakfast Attendant (6) , Front Desk Manager (6) , Assistant General Manager (5) , Front Office Manager (5)

What are the pros of working at Comfort Suites according to real employee reviews?

"Good people to work with" ((in 28 reviews)); "great coworkers, easy going, clean" ((in 13 reviews)); "Friendly staff that is welcoming to all" ((in 11 reviews)); "My particular manager is great and helps out" ((in 10 reviews)); "Good work environment, steady hours" ((in 8 reviews))

What are the cons of working at Comfort Suites according to real employee reviews?

"No benefits and franchise owners do not really appreciate their employees." ((in 31 reviews)); "Poor Management, GM rarely there or even paying attention" ((in 26 reviews)); "Long hours and not having holidays off" ((in 12 reviews)); "Upper management is aweful." ((in 8 reviews)); "Bad management, nothing is done to better employees work environment" ((in 4 reviews))

What are the top reviewed Comfort Suites locations?

Houston , Warner Robins , Charlotte , Greensboro , Raleigh , Arlington , Wenatchee , Mahwah , Moab , Champaign , Mattoon , Virginia Beach , Kenosha , Madison , Oshkosh , Goodyear , Anchorage , Escanaba , Grand Rapids , Louisville , Roswell , New Bern , Wilson , College Station , Dallas , Kingwood , Knoxville , Memphis , Fort Wayne , Brownsburg

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Comfort Suites

Part of Choice Hotels

Comfort Suites reviews

3.2

40% would recommend to a friend

(415 total reviews)

Steve Joyce

59% approve of CEO

47% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Work/Life balance

2.8

Culture & values

2.7

Senior management

2.5

Career opportunities

2.4

Compensation and benefits

Comfort Suites has an employee rating of 3.2 out of 5 stars, based on 415 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comfort Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

415 reviews

2.0

Aug 20, 2014

Owner is a cheapskate, Poor training. Broken A/C, owner to cheap to replace(Thats from the maintenance guy)

Night auditor

Recommend

CEO approval

Business Outlook

Pros

Eat off the breakfast bar

Cons

You are expected to do more than your job requirements and there is NO thanks or compensastion

4.0

Aug 18, 2014

Okay starting job

Housekeeping

Recommend

CEO approval

Business Outlook

Pros

Steady hours( but a little short if you're in house keeping). I had opportunities to move through the ranks and was given desk training.

Cons

While in house keeping I experienced a lot of discrimination because I wasn't Hispanic. My supervisors were lying to the hotel manager about the reviews I was receiving, and they saying that I was working too slow despite cutting down my cleaning time by 10 minutes. Corporate needs to address the racism issues because going into this job I was really shocked that there was no way to report it without appearing racist myself. Housekeeping needs diversity.

3.0

Jun 16, 2014

This is a Review of the Comfort Suites in Starkville, MS

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

+ Good hours for part-time work + Benefits after 90 days of employment + Most of the staff are good people

Cons

- Guest Service Agents start at $7.50/hr - Management can make this job stressful - Job training is decent at best - Some customers can be grating

Viewing 13 - 15 of 415 Reviews

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Jobs at Comfort Suites

Daytime schedule - No nights - Housekeeping role

Flex Schedule Housekeepers