Does Comfort Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Comfort Suites employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Comfort Suites. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Comfort Suites?

40% of Comfort Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Comfort Suites 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Comfort Suites?

Front Desk Agent (69) , Front Desk Receptionist (39) , Housekeeper (33) , Night Auditor (26) , Housekeeping (17) , General Manager (14) , Front Desk Clerk (13) , Front Desk Associate (12) , Night Auditor/Front Desk Agent (11) , Front Desk (9) , Front Desk Supervisor (7) , Breakfast Attendant (6) , Front Desk Manager (6) , Assistant General Manager (5) , Front Office Manager (5)

What are the pros of working at Comfort Suites according to real employee reviews?

"Good people to work with" ((in 28 reviews)); "great coworkers, easy going, clean" ((in 13 reviews)); "Friendly staff that is welcoming to all" ((in 11 reviews)); "My particular manager is great and helps out" ((in 10 reviews)); "Good work environment, steady hours" ((in 8 reviews))

What are the cons of working at Comfort Suites according to real employee reviews?

"No benefits and franchise owners do not really appreciate their employees." ((in 31 reviews)); "Poor Management, GM rarely there or even paying attention" ((in 26 reviews)); "Long hours and not having holidays off" ((in 12 reviews)); "Upper management is aweful." ((in 8 reviews)); "Bad management, nothing is done to better employees work environment" ((in 4 reviews))

What are the top reviewed Comfort Suites locations?

Houston , Warner Robins , Charlotte , Greensboro , Raleigh , Arlington , Wenatchee , Mahwah , Moab , Champaign , Mattoon , Virginia Beach , Kenosha , Madison , Oshkosh , Goodyear , Anchorage , Escanaba , Grand Rapids , Louisville , Roswell , New Bern , Wilson , College Station , Dallas , Kingwood , Knoxville , Memphis , Fort Wayne , Brownsburg

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Comfort Suites

Part of Choice Hotels

Comfort Suites reviews

3.2

40% would recommend to a friend

(415 total reviews)

Steve Joyce

59% approve of CEO

47% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Work/Life balance

2.8

Culture & values

2.7

Senior management

2.5

Career opportunities

2.4

Compensation and benefits

Comfort Suites has an employee rating of 3.2 out of 5 stars, based on 415 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comfort Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

415 reviews

3.0

Aug 3, 2015

Front Desk

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Travel perks, one week paid vacation after one year of employment, lots of down time to complete assignments if still in school

Cons

Min. wage, management take sides between housekeeping and front desk, GM hardly available so your stuck with customer complaints, no benefits

3.0

Jul 16, 2015

Front Desk Agent

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Plenty of freedom in the work environment. Manager always made herself readily available for any concerns or issues. Worked with very friendly people.

Cons

Nothing too negative to say about this company. Laundry, ugh. Having to deal with unfriendly guests working the late shift.

4.0

May 31, 2015

Temp Job

Front desk associate

Recommend

CEO approval

Business Outlook

Pros

Easy job but not in the summer . Good place to learn customer service.| Employee Discounts for hotel rooms . High Quality Suites i will be always be a customer if not employee ( as long as you are selling something convinced it's good it will be much easier). You can have full confidence that you are selling a quality service The Hotel is a franchise not owned by choicehotels

Cons

You won't be able to handle rude people sometimes , someone drunk wasted or can't wait to sleep usually cranky is not nice . The corporate Choicehotels tries to find every possible BS to add to their service . They added this mandatory music in the lobby and every floor . just annoying playlist same songs for weeks already . it's torture. They try to update the system with unnecessary features The uniform that you have to wear is SOOOOO Ugly i look like a rat basically !! There's a lot of hassle and complicated stuff the guests always complain about like Credit or debit card has to be file for incidentals and when it's going to be refunded No matter what you try to rephrase it's hard to be understood

Viewing 10 - 12 of 415 Reviews

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Jobs at Comfort Suites

Breakfast Attendant - Comfort Suites Orlando