Does Comfort Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Comfort Suites employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Comfort Suites. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Comfort Suites?

40% of Comfort Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Comfort Suites 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Comfort Suites?

Front Desk Agent (69) , Front Desk Receptionist (39) , Housekeeper (33) , Night Auditor (26) , Housekeeping (17) , General Manager (14) , Front Desk Clerk (13) , Front Desk Associate (12) , Night Auditor/Front Desk Agent (11) , Front Desk (9) , Front Desk Supervisor (7) , Breakfast Attendant (6) , Front Desk Manager (6) , Assistant General Manager (5) , Front Office Manager (5)

What are the pros of working at Comfort Suites according to real employee reviews?

"Good people to work with" ((in 28 reviews)); "great coworkers, easy going, clean" ((in 13 reviews)); "Friendly staff that is welcoming to all" ((in 11 reviews)); "My particular manager is great and helps out" ((in 10 reviews)); "Good work environment, steady hours" ((in 8 reviews))

What are the cons of working at Comfort Suites according to real employee reviews?

"No benefits and franchise owners do not really appreciate their employees." ((in 31 reviews)); "Poor Management, GM rarely there or even paying attention" ((in 26 reviews)); "Long hours and not having holidays off" ((in 12 reviews)); "Upper management is aweful." ((in 8 reviews)); "Bad management, nothing is done to better employees work environment" ((in 4 reviews))

What are the top reviewed Comfort Suites locations?

Houston , Warner Robins , Charlotte , Greensboro , Raleigh , Arlington , Wenatchee , Mahwah , Moab , Champaign , Mattoon , Virginia Beach , Kenosha , Madison , Oshkosh , Goodyear , Anchorage , Escanaba , Grand Rapids , Louisville , Roswell , New Bern , Wilson , College Station , Dallas , Kingwood , Knoxville , Memphis , Fort Wayne , Brownsburg

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Comfort Suites

Part of Choice Hotels

Comfort Suites reviews

3.2

40% would recommend to a friend

(415 total reviews)

Steve Joyce

59% approve of CEO

47% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Work/Life balance

2.8

Culture & values

2.7

Senior management

2.5

Career opportunities

2.4

Compensation and benefits

Comfort Suites has an employee rating of 3.2 out of 5 stars, based on 415 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comfort Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

415 reviews

2.0

Jun 25, 2015

Respect

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They are very flexible with the schedule.

Cons

The managers are very set in there ways. Don't order the supplies needed then blame the employees when something isn't completed. Pay is not good. Also promises will be made but not kept. A lot of drama.

1.0

Apr 4, 2015

Had an ok experience.

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

The job in itself is very nice, get to meet new people and great co-workers.

Cons

You are wayyy under paid and expected to over work. Management makes sure you do not get 40 hours just so they are not required to give you any benefits. No time and a half on holidays no overtime. Owner has a slave type of mentality no respect or appreciation given at all. Over 20 people quit in less than a year. Days were taken off on my schedule out of spite. Honestly it was a very uncomfortable environment to work in, and all the other staff can say the same thing.

5.0

Mar 26, 2015

Great people to work with! Management and Co-workers are friendly and fun!

Front desk clerk

Recommend

CEO approval

Business Outlook

Pros

I have enjoyed working at the Comfort Suites in Huntersville! The position is flexible and challenging with opportunity for personal growth in the area of customer service.

Cons

My only disappointment has been a lack of reward for hard work and not many opportunities for advancement.

Viewing 1 - 3 of 415 Reviews

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Jobs at Comfort Suites

Daytime schedule - No nights - Housekeeping role