Does Community Services Group (CSG) pay their employees well?

According to anonymously submitted Glassdoor reviews, Community Services Group (CSG) employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Community Services Group (CSG). This rating has improved by 15% over the last 12 months.

How satisfied are employees working at Community Services Group (CSG)?

49% of Community Services Group (CSG) employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Community Services Group (CSG) 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Community Services Group (CSG)?

Direct Support Professional (DSP) (12) , Assistant Program Director (6) , DSP (6) , Behavioral Health Advisor (5) , Direct Support Specialist (5) , Program Specialist (3) , Program Supervisor (3) , Direct Care Professional (2) , Licensed Practical Nurse (LPN) (2) , MH/IDD Mobile Behavioral Intervention Clinician (2) , MHDSS (2) , Mental Health Direct Support Specialist (2) , Psychiatric Rehabilitation Specialist (2) , Residential Supervisor (2)

What are the pros of working at Community Services Group (CSG) according to real employee reviews?

"Great Benefits" ((in 13 reviews)); "Good PTO" ((in 6 reviews)); "Flexible hours good for students" ((in 6 reviews)); "Employees have a token reinforcement system; additional training and ongoing development opportunities; and a variety of different programs" ((in 5 reviews)); "Like any other place you have good coworkers and bad ones." ((in 3 reviews))

What are the cons of working at Community Services Group (CSG) according to real employee reviews?

"Pay is low but that is true for this field as a whole." ((in 15 reviews)); "Poor management" ((in 12 reviews)); "The biggest problem is that upper management not only tolerates this but encourages it by not acting." ((in 8 reviews)); "Basically the staff run the homes and supervisors are glorified babysitter’s that really have no say." ((in 6 reviews)); "Often, you get called to fill in for someone else so work/life balance is difficult." ((in 4 reviews))

What are the top reviewed Community Services Group (CSG) locations?

Lancaster , Harrisburg , Bethlehem , Mountville , Sunbury , York , Lock Haven , Watsontown , Williamsport , Hanover , Pottsville , State College , Coal Township , Steelton , Schnecksville , Bloomsburg , Columbia , Lititz , Manheim , Willow Street , Lebanon , Avis , Penn , Ashland , Frackville , Shamokin Dam , Spring Grove

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Community Services Group (CSG)

Community Services Group (CSG) reviews

3.2

49% would recommend to a friend

(146 total reviews)

Susan C Blue

67% approve of CEO

46% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Culture & values

3.1

Career opportunities

3.0

Work/Life balance

3.0

Compensation and benefits

2.6

Senior management

Community Services Group (CSG) has an employee rating of 3.2 out of 5 stars, based on 146 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Community Services Group (CSG) employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

146 reviews

1.0

Sep 23, 2011

I would never go back.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Many of the employees are great people. They want to help others and they are dedicated to that.

Cons

Very low compensation. Benefits were horrible, you couldn;t add any dependents to your vision or dental plans. They required employees to use thier PTO on holidays-they didn't give holiday pay. Always reorganizing, they have probably reorganized 3 times in the past 3 years. Promotions and advancement are based on who you know and who you're friends with. Training is also very unorganized.

1.0

Aug 18, 2008

Community Services Group does not show value to staff and does not tell the truth to its employees.

Assistant program director

Recommend

CEO approval

Business Outlook

Pros

the individuals you care for.

Cons

management has no respect for their employees; management has double standards; places litle or no value on their employees and much disregard for the individuals in their care.

3.0

Jul 1, 2026

Ok for Some

Group therapist

Recommend

CEO approval

Business Outlook

Pros

CSG offers a really great amount of PTO that increases with time served (3 years, then 5 years, etc.) The team I worked with was absolutely fantastic and dedicated to the work. Compensation was decent, but not for licensed professionals.

Cons

Very poor communication from the executive team to the rest of the employees. They don't have in-house marketing and expect their mental health staff to market themselves to clients, as if we were a small private practice rather than a large for profit mental health organization. This led to consistent issues with getting clients in the doors. In 2025 they changed the PTO payout for employees so instead of getting what is left in your bank when you resign, you get a very small portion of it, which is ridiculous.

Viewing 34 - 36 of 146 Reviews

Jobs at Community Services Group (CSG)

Administrative Medical Assistant

Client Experience Ambassador 2- Billing

Client Experience Ambassador 2 - Outpatient Front Office

Food Service Specialist

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Community Services Group (CSG)

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I would never go back.

Community Services Group does not show value to staff and does not tell the truth to its employees.

Ok for Some

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