Does Community Services Group (CSG) pay their employees well?

According to anonymously submitted Glassdoor reviews, Community Services Group (CSG) employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Community Services Group (CSG). This rating has improved by 15% over the last 12 months.

How satisfied are employees working at Community Services Group (CSG)?

49% of Community Services Group (CSG) employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Community Services Group (CSG) 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Community Services Group (CSG)?

Direct Support Professional (DSP) (12) , Assistant Program Director (6) , DSP (6) , Behavioral Health Advisor (5) , Direct Support Specialist (5) , Program Specialist (3) , Program Supervisor (3) , Direct Care Professional (2) , Licensed Practical Nurse (LPN) (2) , MH/IDD Mobile Behavioral Intervention Clinician (2) , MHDSS (2) , Mental Health Direct Support Specialist (2) , Psychiatric Rehabilitation Specialist (2) , Residential Supervisor (2)

What are the pros of working at Community Services Group (CSG) according to real employee reviews?

"Good Benefits; Individuals; Sense of Purpose" ((in 13 reviews)); "Flexible hours good for students" ((in 6 reviews)); "Employees have a token reinforcement system; additional training and ongoing development opportunities; and a variety of different programs" ((in 4 reviews)); "Like any other place you have good coworkers and bad ones." ((in 3 reviews)); "Flexible schedule convenient for attending classes or furthering education, Free trainings provided by the agency, Relevant group discussions through monthly group supervision, Caring supervisors" ((in 3 reviews))

What are the cons of working at Community Services Group (CSG) according to real employee reviews?

"Pay is low but that is true for this field as a whole." ((in 17 reviews)); "Poor management" ((in 14 reviews)); "The biggest problem is that upper management not only tolerates this but encourages it by not acting." ((in 8 reviews)); "Basically the staff run the homes and supervisors are glorified babysitter’s that really have no say." ((in 6 reviews)); "Often, you get called to fill in for someone else so work/life balance is difficult." ((in 5 reviews))

What are the top reviewed Community Services Group (CSG) locations?

Lancaster , Harrisburg , Bethlehem , Mountville , Sunbury , York , Lock Haven , Watsontown , Williamsport , Hanover , Pottsville , State College , Coal Township , Steelton , Schnecksville , Bloomsburg , Columbia , Lititz , Manheim , Willow Street , Lebanon , Avis , Penn , Ashland , Frackville , Shamokin Dam , Spring Grove

Community Services Group (CSG) reviews

3.2

49% would recommend to a friend

(146 total reviews)

Susan C Blue

67% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (146 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Community Services Group (CSG) has an employee rating of 3.2 out of 5 stars, based on 146 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Community Services Group (CSG) employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

146 reviews

1.0

May 14, 2024

Zero Compassion

Mental health counselor

Recommend

CEO approval

Business Outlook

Pros

Pay and benefits are decent.

Cons

If you’re going through a challenging time in your personal life, expect no empathy from CSG. Say, for example, you had the flu (with a doctor’s note), had a parent need emergency surgery for cancer and then had to escape a domestic violence situation, all within 3 weeks, expect to be written up, then fired for paperwork being done incorrectly. No issues with clients, fraud etc. They do not care about their workers beyond a dollar sign.

3.0

Apr 16, 2023

Hard job with plenty of opportunities to make money.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible work hours, no previous experience needed, paid-for CPR and first aid trainings, great PTO- 3 weeks up front, good benefits This company offers a ton of flexibility in scheduling, however they will contact you constantly to work outside of your "agreed" hours. The company will take as much as they can get. They allow you to work as many hours as you would like, and overtime pay is time and a half.

Cons

Management expects you to give as much of your time as possible, can be pulled and put into other houses at any point in time, same pay for every employee regardless of work ethic, experience, or years.d The biggest con for the company is they will take, take, take as much as you can give. They also pay a flat rate to all workers, even if someone does 1/2 as much work as you do. They value meeting criteria for staffing more than the quality of their employees. I also did not like that you can be pulled from your current house and placed elsewhere for your shift without them asking you first. I enjoyed working here for the most part, but in a staffing crisis, it was very difficult to successfully work without adequate staffing.I struggled with saying no and a work life balance was difficult for me. Supervisors were undervalued and overworked, so many houses had to run without them.

1.0

Jul 1, 2022

They don't value good employees

Program supervisor ii

Recommend

CEO approval

Business Outlook

Pros

Working with clients was the best part

Cons

Management sucks and are up each other's butts.

Viewing 16 - 18 of 146 Reviews

Jobs at Community Services Group (CSG)

Administrative Medical Assistant

Client Experience Ambassador 2- Billing

Food Service Specialist

Client Experience Ambassador 2 - Outpatient Front Office