Commvault Technical Support Engineer reviews

4.3

35% would recommend to a friend

(26 total reviews)
avatar

Sanjay Mirchandani

36% approve of CEO

35% positive business outlook

Technical Support Engineer employees have rated Commvault with 4.3 out of 5 stars, based on 26 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have an excellent working experience there. Commvault is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

26 reviews
2.0
Oct 16, 2013
Recommend
CEO approval
Business Outlook

Pros

- One of the only tech jobs in NJ. - You can learn a lot about the Storage industry which is valuable. - Despite working there being abysmal at best, the company is still doing well, no idea how.

Cons

- Horrible management, or lack there of. There used to be good management, but they all left because they no longer wanted to work there. - Arbitrary procedures and practices. - Arbitrary hiring practices. - If you are good at your job, they will do everything they can NOT to promote you so that you stay in the role they want you in. - On the other hand, if you are bad , they will promote you into a supervisory role just to get you out of there. - They bonus supervisors on their team's performance. No bonus' to individual contributors. - Compensation is all over the place. Some people make 100K + Some make 30K, doing the same job! - Higher ups like the CEO and others have no visibility into the inner workings of the company. They do not visit engineering or support. - Engineering is very segmented from support. Engineers are trained to be annoyed with escalations and not share their knowledge. - In order to address the growing need for 24x7 coverage they paid one employee 15K a year to just be on-call always. This, of course, is much cheaper than actually hiring 24x7 coverage. - Nepotism runs rampant. People are promoted and hired based on nothing other than whom they know.

Viewing 25 - 26 of 26 Reviews

Glassdoor has 1,348 Commvault reviews submitted anonymously by Commvault employees. Read employee reviews and ratings on Glassdoor to decide if Commvault is right for you.