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Compass Group USA

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Compass Group USA reviews

3.4

61% would recommend to a friend

(2,075 total reviews)
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Palmer Brown

74% approve of CEO

52% positive business outlook

Compass Group USA has an employee rating of 3.4 out of 5 stars, based on 2,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Compass Group USA employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Mar 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Good daytime hours at most accounts.

Cons

Associates are just shuffled around from account to account stating that they want growth yet there is NONE! Causing Poor production, service and Unhappy associates everywhere! No incentives for anyone, management or hourly's! No associate appreciation on ANY Level unless you complain constantly about being overlooked, then you're accommodated briefly to keep you quiet! NO one with less than good performance gets Terminated. They just shift you around for some other good managers to inherit POOR performers which aids to accounts struggling to maintain great service and performance at all times! A steadily revolving door to Nowhere. Associates stay in the same positions for YEARS with little to no increases, and Very little growth when talents states yearly that they want to move up.

1.0
Feb 20, 2024

Terrible Management -

Recommend
CEO approval
Business Outlook

Pros

You get to work with some great people.

Cons

The job you sign up with IS NOT the job you stick with. They move you around so many times its confusing and the pay raises are complete garbage at 48 cents a year. Mix that in with being punished or fired for NOT being able to do 4 jobs at the same time and you have a recipe for unhappy and angry employees. The "Confidential" employee review of the company you are MADE (not asked) to fill out are NOT confidential at all, as all higher ups have complete ability to view these, and punish those who give a bad review of their management. If you are not in the "inner circle" of the higher management you are pretty much ignored, or blamed for something that wasn't your fault or your dept's fault. Just when you do get a supervisor in your dept that really works, and is doing well they get fired or quit due to a higher up screaming at them and talking to them like they are a child in front of other employee's.

4.0
Jan 24, 2024
Recommend
CEO approval
Business Outlook

Pros

The team I worked with was full of wonderful kind people.

Cons

The company itself does not value it's employees. Yearly raises are capped at 35 cents. We only received a bonus for continuing to work through the pandemic and nothing else. Hard work was rewarded with a pizza party that you may not even be able to attend if your customers needed something. I would be punished for not taking my lunch on time, even if I was taking care of time sensitive customer requests.

Viewing 148 - 150 of 2,075 Reviews

Glassdoor has 2,158 Compass Group USA reviews submitted anonymously by Compass Group USA employees. Read employee reviews and ratings on Glassdoor to decide if Compass Group USA is right for you.