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Compassion International

Engaged Employer

Compassion International reviews

4.3

86% would recommend to a friend

(423 total reviews)
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Jimmy Mellado

89% approve of CEO

70% positive business outlook

Compassion International has an employee rating of 4.3 out of 5 stars, based on 423 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Compassion International employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

423 reviews
1.0
May 6, 2015
Recommend
CEO approval
Business Outlook

Pros

In the 26 countries where Compassion works, children's lives are being changed. Unfortunately, in the U.S. headquarters, employee's lives are only being changed for the worse.

Cons

50 people have been laid off thanks to shoddy budgeting practices and lack of oversight. These kinds of financial troubles shouldn't come as a complete surprise, yet they have. So the hardworking underlings pay the price while the upper level do-nothings get to keep their jobs. Pity it won't change anything.

2.0
Dec 18, 2023

Constant Reorgs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is good. Remote work is convenient. Heartwarming stories from the work in the field.

Cons

In Marketing: 4 reorgs in the past 2 years. Anticipating another round of layoffs in the new year 2024. There is NO process for anything and it's extremely hard to get work done. People are so protective that there is real issue with collaborating with other teams on assignments. It's an odd type of production line, where you do not get to own what you work on nor can you see the big picture. Overall, the structure of the teams makes the day-to-day work extremely unrewarding and complicated. People are getting increasingly grumpy. Its impossible to switch teams. There is little to no accountability for supervisors. HR does not help when there are issues. And the Christian culture is VERY conservative evangelical, and there just isn't room for anyone who doesn't perfectly fit into white evangelical culture.

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Compassion International Response
2y
Thank you so much for your posting. We acknowledge that change can be difficult. As we try to adapt to the growing and changing needs of those we serve, the desire to keep pace with that change can sometimes create tension. We hear your concerns and many of them are things we are addressing in our continual efforts to improve as a ministry. We appreciate your service to the children we serve!
5.0
Aug 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Releasing children from poverty in Jesus' name: It's the real deal! (See the Wydick study on child sponsorship: "large and statistically significant impacts from child sponsorship on years of completed schooling, primary, secondary, and tertiary school completion, and on the probability and quality of adult employment.") High confidence in the CEO, Santiago "Jimmy" Mellado: Just what the doctor ordered for a rapidly maturing organization. Remarkable balance of leadership experience, ministry pedigree and Harvard MBA. He is discerning and prayerful. He has a clear picture of what's working and what's broken. He has a plan for where we're going. He seeks wise counsel. He is a relentless communicator of vision and priorities. The job of a lifetime: God has prepared you for your whole life to work here. It is exciting to see that unfold. Being able to navigate the complexity of a rapidly changing global organization has huge challenges and great rewards. You can see what you're made of. Time flies by and there is never a dull moment. Great for those who enjoy variety and thrive on change. The ability to serve God and integrate your faith on-the-job: prayer, worship, faith sharing rarely happen elsewhere at work. God will stretch you in unexpected ways. Talented, capable, committed, kind, generous co-workers from around the world: Colleagues have deep and wide experience from all walks of life. Cultural diversity you won't find in most other environments. Care for employees: pleasant and friendly environment, full suite of benefits, fair compensation for a ministry, onsite gym, yummy cafeteria, flexible hours (except for shift work), tuition assistance and educational reimbursement, pension. People matter.

Cons

As a job seeker, know your personality and what energizes and drains you at work. Ask hard questions when interviewing. Know what you need to be happy and effective. Be discerning and honest about the right fit for you. Buyer beware: this culture is not for everyone. Focusing exclusively on the mission or an idealized notion of Christian fellowship will disappoint you. If you are called by God to do the work, then hang in there. It takes time to navigate a complex culture, establish your track record and build relationships. Don't lose heart in the first 12 to 18 months. You will hit your stride, but it takes time. The need to mature quickly as an organization causes growing pains. The organization's learning curve is steep to implement standards and practices you might take for granted if you come from a corporate environment. The CEO is aware of what needs to change (and how quickly). He and the executive team are diligently implementing changes. Cooperation and communication between organizational units takes effort. Work feels like it's harder than it needs to be at times. That being said, cross-functional communication and collaboration show significant improvement in the last 18 months. "Do not despise the day of small beginnings." Patiently and persistently focus on vertical influence. Intentional consulting, quick wins and established track records are rewarded. There are high expectations for employees in a Christian workplace. Staff is passionate and has strong opinions. Some can personalize things that are not personal. The importance of building and maintaining relationships is critical to success. It can be exhausting. Unrealistic expectations for collaboration and input (and if it is given, that it will be incorporated). This can slow things down. At times, staff confuse input with decision making authority. People get frustrated with the pace and feel like they don't have autonomy in their roles. It's a work in progress. Senior leadership continues to communicate who has authority and accountability as well as to clarify roles and responsibilities. Uneven management: Some gems, some frogs. Some senior leaders have come up through the ranks of the organization and are accustomed to hands-on involvement. At times, this can be maddening input on finer points miles away from the C-level. Another work in progress. Compassion is working on increasing US-based diversity, especially in leadership; limited opportunities for women in leadership. Your faith will be tested. God will prune and refine you. You have to be willing to die to yourself (ego, pride, personal ambitions). Satan does not like releasing children from poverty in Jesus' name. You will be sifted like wheat. Work/life balance can be a challenge when you're trying to save the world. Know your limits and keep your boundaries.

Viewing 10 - 12 of 423 Reviews

Glassdoor has 591 Compassion International reviews submitted anonymously by Compassion International employees. Read employee reviews and ratings on Glassdoor to decide if Compassion International is right for you.