Is CompuCom a good company to work for as a Client Technical Support Associate?

Client Technical Support Associate professionals working at CompuCom have rated their employer with 3.2 out of 5 stars in 16 Glassdoor reviews. This is a higher than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Client Technical Support Associate Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Client Technical Support Associate interview questions at CompuCom .

Does CompuCom pay Client Technical Support Associate employees well?

Client Technical Support Associate professionals rate their compensation and benefits at CompuCom with 5.0 out of 5 stars based on 16 anonymously submitted employee reviews. This is 56.4% better than the company average rating for salary and benefits. Find out more about Client Technical Support Associate salaries at CompuCom.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Help Desk Analyst (32) , Systems Administrator (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Deskside Support Technician (22)

What are the pros of working at CompuCom according to real employee reviews?

"Compucom has good benefits and works hard to make sure their employees have what they need." ((in 153 reviews)); "The people at CompuCom are great and make it what it is." ((in 135 reviews)); "After a year or so, you get to work from home if your stats are good." ((in 76 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 61 reviews)); "Teams and people are great and enjoyable to work with" ((in 53 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 263 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 221 reviews)); "No Raises after 10 years of Employment" ((in 112 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 105 reviews)); "salary is low and so many calls" ((in 80 reviews))

CompuCom Client Technical Support Associate reviews

3.2

99% would recommend to a friend

(16 total reviews)

Mick Slattery

100% approve of CEO

99% positive business outlook

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Client Technical Support Associate employees have rated CompuCom with 3.2 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Client Technical Support Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

16 reviews

4.0

Mar 5, 2017

Great company but lacks transparency

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits and work/life balance

Cons

A huge burden on W2 contractors (28-35%). Hard to hit GP% targets. Costly benefits for W2 contractors. Very hard to make high commissions due to high burden.

3.0

Feb 7, 2017

Account Manager

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great recruiters and a good team spirit.

Cons

Too many managerial changes with Direct Managers.

3.0

Nov 19, 2015

Account Executive

Account manager

Recommend

CEO approval

Business Outlook

Pros

Large and successful Value Added Reseller (VAR). The people are friendly and you are given the tools necessary to be successful.

Cons

As in many large organizations, leadership is not driving a clear and consistent direction for the company. At times it feels like everyone has there own agenda and will do whatever serves their own self interest with no thought to the success of the business or their peers.

Viewing 10 - 12 of 16 Reviews

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CompuCom Client Technical Support Associate reviews

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Great company but lacks transparency

Account Manager

Account Executive

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