Is CompuCom a good company to work for as a Client Technical Support Associate?

Client Technical Support Associate professionals working at CompuCom have rated their employer with 3.2 out of 5 stars in 16 Glassdoor reviews. This is a higher than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Client Technical Support Associate Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Client Technical Support Associate interview questions at CompuCom .

Does CompuCom pay Client Technical Support Associate employees well?

Client Technical Support Associate professionals rate their compensation and benefits at CompuCom with 5.0 out of 5 stars based on 16 anonymously submitted employee reviews. This is 56.4% better than the company average rating for salary and benefits. Find out more about Client Technical Support Associate salaries at CompuCom.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Deskside Support Technician (22)

What are the pros of working at CompuCom according to real employee reviews?

"Compucom has good benefits and works hard to make sure their employees have what they need." ((in 153 reviews)); "The people at CompuCom are great and make it what it is." ((in 135 reviews)); "After a year or so, you get to work from home if your stats are good." ((in 76 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 61 reviews)); "Teams and people are great and enjoyable to work with" ((in 53 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 263 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 221 reviews)); "No Raises after 10 years of Employment" ((in 112 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 105 reviews)); "salary is low and so many calls" ((in 80 reviews))

CompuCom Client Technical Support Associate reviews

3.2

99% would recommend to a friend

(16 total reviews)

Mick Slattery

100% approve of CEO

99% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (16 reviews)

Ratings by demographic groups

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Client Technical Support Associate employees have rated CompuCom with 3.2 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Client Technical Support Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

16 reviews

3.0

Feb 20, 2014

Good place to keep skills relevant

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Team members are tech savy and helpful Vacation time is generous

Cons

Company has people login and start taking calls 30-45 minutes ahead of paid time Not allowed to log out until last call at clock out time so end up doing lots of free overtime. Upper management has no regard for people who staff the phones Company plans to only offer a low end medical plan for year 2015

2.0

Mar 1, 2013

Too much pressure too little support

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good salary, onsite cafeteria and "gym"

Cons

Division chose a good direction plan but poorly executed.

4.0

Feb 20, 2011

good work company that is strong

Account manager

Recommend

CEO approval

Business Outlook

Pros

good company and people and structure on job

Cons

pay and reduced benfits lack of growth and advancement

Viewing 13 - 15 of 16 Reviews

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CompuCom Client Technical Support Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good place to keep skills relevant

Too much pressure too little support

good work company that is strong

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