Is CompuCom a good company to work for as a Desktop Analyst?

Desktop Analyst professionals working at CompuCom have rated their employer with 2.7 out of 5 stars in 107 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Desktop Analyst Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Desktop Analyst interview questions at CompuCom .

Does CompuCom pay Desktop Analyst employees well?

Desktop Analyst professionals rate their compensation and benefits at CompuCom with 1.7 out of 5 stars based on 107 anonymously submitted employee reviews. This is 48.9% worse than the company average rating for salary and benefits. Find out more about Desktop Analyst salaries at CompuCom.

How happy are Desktop Analyst professionals working at CompuCom?

3% of Desktop Analyst employees at CompuCom would recommend their employer to a friend. This rating has decreased by 64% in the past 12 months. Desktop Analyst professionals have also rated CompuCom with a 3.1 rating for work-life-balance, 3.0 rating for diversity and inclusion, 2.0 rating for culture and values and 2.4 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 162 reviews)); "Teams and people are great and enjoyable to work with" ((in 136 reviews)); "Work from home and flexible work hours" ((in 82 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 63 reviews)); "They do provide good training and will pay for certifications." ((in 55 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 263 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 214 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 110 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 105 reviews)); "salary is low and so many calls" ((in 77 reviews))

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CompuCom

CompuCom Desktop Analyst reviews

2.7

3% would recommend to a friend

(107 total reviews)

Mick Slattery

1% approve of CEO

3% positive business outlook

Ratings by category

3.1

Work/Life balance

3.0

Diversity & inclusion

2.4

Career opportunities

2.0

Culture & values

2.0

Senior management

1.7

Compensation and benefits

Desktop Analyst employees have rated CompuCom with 2.7 out of 5 stars, based on 107 company reviews on Glassdoor. This indicates that most Desktop Analyst professionals have an average working experience there. CompuCom is rated 30% below average by Desktop Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

107 reviews

4.0

Jul 27, 2014

Better than most.

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

100% paid certifications. Medical benefits.

Cons

Don't expect to get a party raise even if you get certifications. You'll need to go to another contract.

2.0

May 17, 2014

Just a stepping stone

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

Learning alot while I am still here.

Cons

The pay and the benefits are very poor

3.0

Apr 30, 2014

Good place to start, but....Get some experience and move on.

Desktop support analyst

Recommend

CEO approval

Business Outlook

Pros

Good work environment. Close to home and will pay for cert's and education reimbursement. Great PTO package. Start in the door earning 3wks/ yr.

Cons

Forget about a raise. Contractor model means they have to bid low to get the contract. That means they can't pay anything, and wage freezes, (currently going on 3 years) and 401K matches are low if not cancelled. Will ask you to take job promotion, but no pay increase.

Viewing 91 - 93 of 107 Reviews

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CompuCom Desktop Analyst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Better than most.

Just a stepping stone

Good place to start, but....Get some experience and move on.

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