Is CompuCom a good company to work for as a Desktop Support Associate?

Desktop Support Associate professionals working at CompuCom have rated their employer with 2.8 out of 5 stars in 110 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Desktop Support Associate Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Desktop Support Associate interview questions at CompuCom .

Does CompuCom pay Desktop Support Associate employees well?

Desktop Support Associate professionals rate their compensation and benefits at CompuCom with 2.0 out of 5 stars based on 110 anonymously submitted employee reviews. This is 33.3% worse than the company average rating for salary and benefits. Find out more about Desktop Support Associate salaries at CompuCom.

How happy are Desktop Support Associate professionals working at CompuCom?

3% of Desktop Support Associate employees at CompuCom would recommend their employer to a friend. This rating has decreased by 64% in the past 12 months. Desktop Support Associate professionals have also rated CompuCom with a 3.3 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.3 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 152 reviews)); "The people at CompuCom are great and make it what it is." ((in 129 reviews)); "After a year or so, you get to work from home if your stats are good." ((in 85 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 62 reviews)); "Good work environment (depending where you are contracted too)" ((in 52 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 254 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 223 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 116 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 100 reviews)); "salary is low and so many calls" ((in 85 reviews))

CompuCom Desktop Support Associate reviews

2.8

3% would recommend to a friend

(110 total reviews)

Mick Slattery

1% approve of CEO

3% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (110 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Desktop Support Associate employees have rated CompuCom with 2.8 out of 5 stars, based on 110 company reviews on Glassdoor. This indicates that most Desktop Support Associate professionals have an average working experience there. CompuCom is rated 27% below average by Desktop Support Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

110 reviews

3.0

Apr 7, 2018

Desktop Support Analyst

Desktop support analyst

Recommend

CEO approval

Business Outlook

Pros

It's a great place to start an IT career Great opportunities for learning and training The pay is in line with industry averages

Cons

Above average workers wont want to stay very long There is no corporate identity Little focus on quality and continuous improvement

2.0

Mar 20, 2018

No room for growth

Desktop support analyst

Recommend

CEO approval

Business Outlook

Pros

Decent salary. Not overly supervised since outsourcing company.

Cons

No raises or any type of bonuses. Dead end job, pays the bills.

3.0

Feb 21, 2018

Not the Best Neither the worse

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

They pay for all your certifications that you want to have. Tuition reimbursement is great. Flexible with hours if someone needs or have an emergency. For people that been here for more than 6 years, they have a great PTO, not anymore for the ones after them. It is good for people that want to start a career on IT.

Cons

No space to grow, only if you know someone. Really low pay for what everyone do. Techs here are the lowest pay rate Techs. Benefits are not the best and they continue to take more and more each year. For example, we can not roll over PTO time since last year but the negative PTO time you owned can rollover. Some managers rule by intimidation and make employees do their job without compensation. Some others manager don't have an idea of how to perform as a manager. Most of the employees did not have any pay raise in more than 7 years.

Viewing 43 - 45 of 110 Reviews

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CompuCom Desktop Support Associate reviews

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Reviews by job title

Desktop Support Analyst

No room for growth

Not the Best Neither the worse

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