Is CompuCom a good company to work for as a Desktop Support Associate?

Desktop Support Associate professionals working at CompuCom have rated their employer with 2.8 out of 5 stars in 110 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Desktop Support Associate Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Desktop Support Associate interview questions at CompuCom .

Does CompuCom pay Desktop Support Associate employees well?

Desktop Support Associate professionals rate their compensation and benefits at CompuCom with 2.0 out of 5 stars based on 110 anonymously submitted employee reviews. This is 33.3% worse than the company average rating for salary and benefits. Find out more about Desktop Support Associate salaries at CompuCom.

How happy are Desktop Support Associate professionals working at CompuCom?

3% of Desktop Support Associate employees at CompuCom would recommend their employer to a friend. This rating has decreased by 64% in the past 12 months. Desktop Support Associate professionals have also rated CompuCom with a 3.3 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.3 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Deskside Support Technician (22)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 144 reviews)); "Teams and people are great and enjoyable to work with" ((in 139 reviews)); "Flexible work from home options" ((in 80 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 65 reviews)); "They do provide good training and will pay for certifications." ((in 57 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 256 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 218 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 112 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 105 reviews)); "salary is low and so many calls" ((in 81 reviews))

CompuCom Desktop Support Associate reviews

Item: CompuCom
Rating: 2
Author: Desktop Support

2.8

3% would recommend to a friend

(110 total reviews)

Mick Slattery

1% approve of CEO

3% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (110 reviews)

Ratings by demographic groups

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Desktop Support Associate employees have rated CompuCom with 2.8 out of 5 stars, based on 110 company reviews on Glassdoor. This indicates that most Desktop Support Associate professionals have an average working experience there. CompuCom is rated 27% below average by Desktop Support Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

110 reviews

1.0

Aug 19, 2010

go elsewhere

Desktop support

Recommend

CEO approval

Business Outlook

Pros

good team of individuals to work with

Cons

numbers only place. Management disconnected from front end. Not open to change

2.0

Mar 28, 2009

CompuCom? If you can't get a job anywhere else..

Desktop support

Recommend

CEO approval

Business Outlook

Pros

It's not the worst place to work. Depends on your contract I guess, but don't expect to get promoted on performance. If people above you quit, or get fired, you'll get a raise.

Cons

I've never recieved any feedback from management. They once told me what they thought might be going on, and what to work on, but they have no idea. The customer can give you awesome feedback left and right, but unless you ask them to shoot an email to your boss, or they are gung ho enough to just do it for you, nobody will know. Doesn't seem like they care, they are just filling up spots, and hoping the person they put in that spot will work out well. CompuCom may pay pretty decent, but if you choose to have insurance, or paid days off, kiss your wage goodbye. If you are healthy and don't plan on getting sick, forgoe the health and get paid decently. ha. what a joke.

Viewing 109 - 110 of 110 Reviews

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CompuCom Desktop Support Associate reviews

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CompuCom? If you can't get a job anywhere else..

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