Is CompuCom a good company to work for as a Desktop Support Associate?

Desktop Support Associate professionals working at CompuCom have rated their employer with 2.8 out of 5 stars in 110 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Desktop Support Associate Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Desktop Support Associate interview questions at CompuCom .

Does CompuCom pay Desktop Support Associate employees well?

Desktop Support Associate professionals rate their compensation and benefits at CompuCom with 2.0 out of 5 stars based on 110 anonymously submitted employee reviews. This is 33.3% worse than the company average rating for salary and benefits. Find out more about Desktop Support Associate salaries at CompuCom.

How happy are Desktop Support Associate professionals working at CompuCom?

3% of Desktop Support Associate employees at CompuCom would recommend their employer to a friend. This rating has decreased by 64% in the past 12 months. Desktop Support Associate professionals have also rated CompuCom with a 3.3 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.3 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"Compucom has good benefits and works hard to make sure their employees have what they need." ((in 153 reviews)); "The people at CompuCom are great and make it what it is." ((in 136 reviews)); "Flexible work from home options" ((in 76 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 61 reviews)); "Teams and people are great and enjoyable to work with" ((in 51 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 256 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 227 reviews)); "No Raises after 10 years of Employment" ((in 109 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 104 reviews)); "salary is low and so many calls" ((in 77 reviews))

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CompuCom

CompuCom Desktop Support Associate reviews

2.8

3% would recommend to a friend

(110 total reviews)

Mick Slattery

1% approve of CEO

3% positive business outlook

Ratings by category

3.3

Work/Life balance

3.2

Diversity & inclusion

2.6

Career opportunities

2.3

Culture & values

2.2

Senior management

2.0

Compensation and benefits

Desktop Support Associate employees have rated CompuCom with 2.8 out of 5 stars, based on 110 company reviews on Glassdoor. This indicates that most Desktop Support Associate professionals have an average working experience there. CompuCom is rated 27% below average by Desktop Support Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

110 reviews

5.0

Aug 20, 2017

excellent experience, but over-taxed

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

best experience in an enterprise environment

Cons

no raises, asked to take on more responsibility without commiserate pay

1.0

Aug 11, 2017

Stay away from this company!!!!!

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

This company does not have any

Cons

Was told by my Direct sups that since we lost the contract that we would be paid for all unused earned vacation. That was a lie. Corporate stated we were misinformed AFTER the contract was done and we were no longer employed by them, that we did not qualify for our paid Vacations and refused to pay us what is owed.

3.0

Jul 22, 2017

Desktop Support Tech

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

Gain work experience to get a better job

Cons

No raises, no chance to further career

Viewing 49 - 51 of 110 Reviews

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CompuCom Desktop Support Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

excellent experience, but over-taxed

Stay away from this company!!!!!

Desktop Support Tech

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