Is CompuCom a good company to work for as a Desktop Support Associate?

Desktop Support Associate professionals working at CompuCom have rated their employer with 2.8 out of 5 stars in 110 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Desktop Support Associate Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Desktop Support Associate interview questions at CompuCom .

Does CompuCom pay Desktop Support Associate employees well?

Desktop Support Associate professionals rate their compensation and benefits at CompuCom with 2.0 out of 5 stars based on 110 anonymously submitted employee reviews. This is 33.3% worse than the company average rating for salary and benefits. Find out more about Desktop Support Associate salaries at CompuCom.

How happy are Desktop Support Associate professionals working at CompuCom?

3% of Desktop Support Associate employees at CompuCom would recommend their employer to a friend. This rating has decreased by 64% in the past 12 months. Desktop Support Associate professionals have also rated CompuCom with a 3.3 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.3 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"Compucom has good benefits and works hard to make sure their employees have what they need." ((in 153 reviews)); "The people at CompuCom are great and make it what it is." ((in 136 reviews)); "Flexible work from home options" ((in 76 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 61 reviews)); "Teams and people are great and enjoyable to work with" ((in 51 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 256 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 227 reviews)); "No Raises after 10 years of Employment" ((in 109 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 104 reviews)); "salary is low and so many calls" ((in 77 reviews))

CompuCom Desktop Support Associate reviews

2.8

3% would recommend to a friend

(110 total reviews)

Mick Slattery

1% approve of CEO

3% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (110 reviews)

Ratings by demographic groups

Race / Ethnicity

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Desktop Support Associate employees have rated CompuCom with 2.8 out of 5 stars, based on 110 company reviews on Glassdoor. This indicates that most Desktop Support Associate professionals have an average working experience there. CompuCom is rated 27% below average by Desktop Support Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

110 reviews

2.0

Jun 25, 2016

On-site techs aren't in a good position either

Desktop support analyst

Recommend

CEO approval

Business Outlook

Pros

It's a job... Don't expect more from it. You get access to OEM training. You do have a (slim) chance of getting an on-site manager that actually cares about work life balance.

Cons

Don't expect any bonuses or raises, bargain for a good salary up front, because you get locked in with that from there on out. They give you more responsibilities as time goes on, but they don't increase your title or wage to compensate. We are basically numbers to the bean counters in Dallas.

2.0

Jun 20, 2016

Raise procrastinators

Desktop support analyst

Recommend

CEO approval

Business Outlook

Pros

Easy to get hired. Offers great benefits and training.

Cons

Allows you to grow into a corner. Very willo g to add to your workload.. no raises. Management is very distant, should be more involved in processes. Higher managment expects things to be a certain way based off numbers and dont take into concideration every account runs diffrently..

4.0

Jun 20, 2016

Decent

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

Good benefits/discounts/training. Work at different client sites if you want.

Cons

Pay is below average. A pay raise would be nice to have after a years worth of work.

Viewing 64 - 66 of 110 Reviews

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CompuCom Desktop Support Associate reviews

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Reviews by job title

On-site techs aren't in a good position either

Raise procrastinators

Decent

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