CompuCom Field Service Analyst reviews

3.2

62% would recommend to a friend

(193 total reviews)

Mick Slattery

62% approve of CEO

18% positive business outlook

Field Service Analyst employees have rated CompuCom with 3.2 out of 5 stars, based on 193 company reviews on Glassdoor. This indicates that most Field Service Analyst professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Field Service Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

193 reviews
2.0
Feb 12, 2017
Recommend
CEO approval
Business Outlook

Pros

In the field we are not micromanaged so much.

Cons

Low pay, dwindling benefits and now the company doesn't even respect the 8 to 5pm work hours by sending you tickets/cases that start at 05:30am in the morning or starting at 9pm! If there ever was a company that deserved a strike it's this one. Raises? Been here over 3 years and I have never heard of one. Guess that's what happens when you work for a right to work company in a right to work state.

2.0
Jan 24, 2017

Paid Training

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule; paid training; exposure to many environments/technologies; friendly customers; helpful/friendly tech support team; great parts logistics; Worldwide company so you can probably relocate (fairly) easy

Cons

mediocre pay; no raises; when I started with the company, overtime was plentiful. Now the company wants to minimize OT but expects you still do same amount of work. Company is now moving work to 3rd party (freelancers) and taking money out of its field techs pockets. Dead end job.

2.0
Jan 4, 2017
Recommend
CEO approval
Business Outlook

Pros

No pros I would run away from this company

Cons

Compucom the company hires anyone with no knowledge of PC's or Networking. You have no chance of promotion

Viewing 112 - 114 of 193 Reviews

Glassdoor has 3,590 CompuCom reviews submitted anonymously by CompuCom employees. Read employee reviews and ratings on Glassdoor to decide if CompuCom is right for you.