CompuCom Field Service Analyst reviews

3.2

62% would recommend to a friend

(193 total reviews)

Mick Slattery

62% approve of CEO

18% positive business outlook

Field Service Analyst employees have rated CompuCom with 3.2 out of 5 stars, based on 193 company reviews on Glassdoor. This indicates that most Field Service Analyst professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Field Service Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

193 reviews
1.0
Jul 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Good people at the of the Pyramid. Most of the Techs are skilled and helpful. A wealth of knowledge available if u can find it.

Cons

Very disorganized, no pay raises, little if any training before you are turned loose on your own, you will be deceived about company job duties and responsibilities and the guarantees a contract will provide. You will receive absolutely no help after you are laid off.

2.0
Jul 6, 2015
Recommend
CEO approval
Business Outlook

Pros

you can do what you want when you want, as long as you meet sla's and turn in billable hours, even if they are concocted (they encourage this) your a winner!

Cons

Management is bonus driven,sales pens unrealistic contracts without consulting field but doesnt care, management hires "temps" to service projects for long term clients and the results are disastrous, payscale isnt much better than fast food joints...the company treats the techs like dirt though the techs create the income...like I said it is bonus driven, managagement will not supplyneeded help or supplies if it will detract from their bonuses, blaming the techs in the end

1.0
Jun 28, 2015

Field Engineer

Recommend
CEO approval
Business Outlook

Pros

Certs are paid for by the company.

Cons

Senior management no longer has the backs of the people in the field. Contracts are written without the resources to support them fully, and it's up to the people in the field to deal with it.

Viewing 148 - 150 of 193 Reviews

Glassdoor has 3,589 CompuCom reviews submitted anonymously by CompuCom employees. Read employee reviews and ratings on Glassdoor to decide if CompuCom is right for you.