Is CompuCom a good company to work for as a Field Service?

Field Service professionals working at CompuCom have rated their employer with 3.3 out of 5 stars in 140 Glassdoor reviews. This is a higher than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Field Service Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Field Service interview questions at CompuCom .

Does CompuCom pay Field Service employees well?

Field Service professionals rate their compensation and benefits at CompuCom with 2.3 out of 5 stars based on 140 anonymously submitted employee reviews. This is 19.6% worse than the company average rating for salary and benefits. Find out more about Field Service salaries at CompuCom.

How happy are Field Service professionals working at CompuCom?

69% of Field Service employees at CompuCom would recommend their employer to a friend. This rating has increased by 47% in the past 12 months. Field Service professionals have also rated CompuCom with a 3.3 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.4 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 156 reviews)); "Teams and people are great and enjoyable to work with" ((in 137 reviews)); "It had decent work from home even before a lot of companies didn't practice it." ((in 80 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 60 reviews)); "The team was great and supportive." ((in 48 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 261 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 218 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 111 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 107 reviews)); "salary is low and so many calls" ((in 71 reviews))

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CompuCom

CompuCom Field Service reviews

3.3

69% would recommend to a friend

(140 total reviews)

Mick Slattery

47% approve of CEO

35% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.0

Senior management

2.9

Career opportunities

2.3

Compensation and benefits

Field Service employees have rated CompuCom with 3.3 out of 5 stars, based on 140 company reviews on Glassdoor. This indicates that most Field Service professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Field Service professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

140 reviews

1.0

Nov 12, 2022

Grew too fast

Field service technician

Recommend

CEO approval

Business Outlook

Pros

ITIL implementation works well. Easy to self start.

Cons

Grew too fast and management stopped caring about employees.

3.0

Oct 19, 2022

Expect a lot with little support

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Great that they pay for certifications, and the pay is satisfactory

Cons

Long hours, lack of communication, lack of help (at times) apathetic management

3.0

Oct 12, 2022

Heavy travel

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Company vehicle, standard laptop, gas is paid for.

Cons

Long hours on the road, old equipment, pay is not high enough for the level of work expected.

Viewing 34 - 36 of 140 Reviews

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CompuCom

CompuCom Field Service reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Grew too fast

Expect a lot with little support

Heavy travel

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