Is CompuCom a good company to work for as a Field Service?

Field Service professionals working at CompuCom have rated their employer with 3.3 out of 5 stars in 140 Glassdoor reviews. This is a higher than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Field Service Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Field Service interview questions at CompuCom .

Does CompuCom pay Field Service employees well?

Field Service professionals rate their compensation and benefits at CompuCom with 2.3 out of 5 stars based on 140 anonymously submitted employee reviews. This is 19.6% worse than the company average rating for salary and benefits. Find out more about Field Service salaries at CompuCom.

How happy are Field Service professionals working at CompuCom?

69% of Field Service employees at CompuCom would recommend their employer to a friend. This rating has increased by 47% in the past 12 months. Field Service professionals have also rated CompuCom with a 3.3 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.4 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 157 reviews)); "Teams and people are great and enjoyable to work with" ((in 133 reviews)); "It had decent work from home even before a lot of companies didn't practice it." ((in 80 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 61 reviews)); "They do provide good training and will pay for certifications." ((in 59 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 268 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 220 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 108 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 103 reviews)); "salary is low and so many calls" ((in 77 reviews))

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CompuCom

CompuCom Field Service reviews

3.3

69% would recommend to a friend

(140 total reviews)

Mick Slattery

47% approve of CEO

35% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.0

Senior management

2.9

Career opportunities

2.3

Compensation and benefits

Field Service employees have rated CompuCom with 3.3 out of 5 stars, based on 140 company reviews on Glassdoor. This indicates that most Field Service professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Field Service professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

140 reviews

4.0

Feb 24, 2023

Great place to learn, grow, and succeed!

Field service technician

Recommend

CEO approval

Business Outlook

Pros

First off, CompuCom is a great place to work. They will assist you in moving forward in your career. They do this by offering cert training for the most all the big Tech companies (Dell, Apple, HP, Lenovo, Lexmark, CompTia, Cisco, etc). This is all provided at no cost to employees. As a Field Tech, I have loved my position in, and with CompuCom.

Cons

Like any employer, Management can make or break a great position with a company. CompuCom is no different. Their are some managers that leave a lot to be desired.

4.0

Feb 10, 2023

Good Company

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Good starting wage. Friendly co-workers. Company vehicle. Gain experience in all kinds of tech and maintenance projects. Flexible schedule. Weekends off.

Cons

The work day is very full which leaves little time for training and education. Benefits are expensive. You have to be willing to figure out most processes on your own.

2.0

Dec 29, 2022

Leadership needs humility

Field service manager

Recommend

CEO approval

Business Outlook

Pros

Some leaders are good and some are not

Cons

Empathy is the key to good leadership.

Viewing 31 - 33 of 140 Reviews

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CompuCom Field Service reviews

Ratings by category

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Great place to learn, grow, and succeed!

Good Company

Leadership needs humility

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