CompuCom Field Service reviews

3.3

69% would recommend to a friend

(140 total reviews)

Mick Slattery

47% approve of CEO

35% positive business outlook

Field Service employees have rated CompuCom with 3.3 out of 5 stars, based on 140 company reviews on Glassdoor. This indicates that most Field Service professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Field Service professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

140 reviews
1.0
Nov 13, 2020
Recommend
CEO approval
Business Outlook

Pros

No office. Work is mostly self managed

Cons

Provided no protection from Covid-19. My manager pretended that covid was not serious back in march and was still sending technicians into elderly people's homes without any form of ppe.

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CompuCom Response
5y
We want to thank you for taking the time to leave a review about your experience working at CompuCom. We are committed to creating an equal, diverse, and respectful environment and take feedback from our current and former associates very seriously. We’re disappointed to read that you haven’t had a good experience and hope that you have provided feedback to the leadership so that your specific concerns can be addressed.
3.0
Aug 29, 2020
Recommend
CEO approval
Business Outlook

Pros

reimburse mileages. reimburse mileages. reimburse mileages

Cons

low paid. low paid. low paid

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CompuCom Response
5y
At CompuCom, we take all viewpoints into consideration. We are committed to providing our associates with a comprehensive pay and benefits package for their hard work. We appreciate that you took the time to leave a review.
3.0
Jun 25, 2020

Disorganized

Recommend
CEO approval
Business Outlook

Pros

Make your own schedule, and do as you want.

Cons

Very disorganized, no direction, cannot reach your manager most of the time and if you do they can't help and tells you to call someone else, crap software astea that causes 10x more problems and has no benefits of making your job better and drives moral down daily, logistics and parts ordering nightmare, wants you to keep 30 mins and 30 miles off your page everyday. Told you get lots of certs and training time then you don't and can't order parts for calls cause your not certified but that's your fault?, told alot of things but don't believe it, pay is way to little for a real tech so be prepared to work with a bunch of idiots that have no interest in actually being techs and are just want to swap units and no interest in actual IT they get the bottom of the barrel and then offer mediocre pay to expert high performing techs that actually care and do more than 1 call a week.

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CompuCom Response
6y
We appreciate your feedback. CompuCom aims to provide the best management and support possible for our associates, and we take your feedback seriously. We encourage you to reach out to us so that we can directly address your concerns.
Viewing 58 - 60 of 140 Reviews

Glassdoor has 3,589 CompuCom reviews submitted anonymously by CompuCom employees. Read employee reviews and ratings on Glassdoor to decide if CompuCom is right for you.