CompuCom Field Service reviews

3.3

69% would recommend to a friend

(140 total reviews)

Mick Slattery

47% approve of CEO

35% positive business outlook

Field Service employees have rated CompuCom with 3.3 out of 5 stars, based on 140 company reviews on Glassdoor. This indicates that most Field Service professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Field Service professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

140 reviews
4.0
May 23, 2015
Recommend
CEO approval
Business Outlook

Pros

The various areas of work experience opportunities, the co-workers, immediate management associated with position, and the number of different clients worked with.

Cons

The company itself does not look after their own employees with any respect. Does not appreciate or show any acknowledgement of employee dedication or hard work for the company. Does not compensate employees very well as far as salary.

1.0
May 2, 2015
Recommend
CEO approval
Business Outlook

Pros

They do a great job at providing training materials and access to most major certifications. The only problem is when field employees train the time is not looked on favorably by those living off of spreadsheet reporting dynamics.

Cons

Where to start? Working for CompuCom means never having job security. When the company signs on new business they massively hire until the contracts change at which time massive layoffs occur. There is no such thing as stable long term employment with CompuCom. No opportunities for advancement or wage increases. CompuCom is what one would term a complete "spreadsheet" driven company. Very little reliance on human capital with a ridiculous reliance on reporting every movement and action by employees with all decisions being made several levels above any interaction with actual technicians. Lastly, CompuCom has one of the lowest pay scales among leading IT companies in the nation and wage increases are rare. As an employee of CompuCom you are nothing but an employee number on one of a thousand spreadsheet reports upper management runs on an hourly basis to criticize every movement field technicians make. The reporting standards contradict each other meaning there is no chance to actually satisfy the standards one is given. There is absolutely zero focus on end user satisfaction vs. profit margins for upper management or investment firms.

Viewing 118 - 120 of 140 Reviews

Glassdoor has 3,589 CompuCom reviews submitted anonymously by CompuCom employees. Read employee reviews and ratings on Glassdoor to decide if CompuCom is right for you.