Is CompuCom a good company to work for as a Field Service?

Field Service professionals working at CompuCom have rated their employer with 3.3 out of 5 stars in 140 Glassdoor reviews. This is a higher than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Field Service Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Field Service interview questions at CompuCom .

Does CompuCom pay Field Service employees well?

Field Service professionals rate their compensation and benefits at CompuCom with 2.3 out of 5 stars based on 140 anonymously submitted employee reviews. This is 19.6% worse than the company average rating for salary and benefits. Find out more about Field Service salaries at CompuCom.

How happy are Field Service professionals working at CompuCom?

69% of Field Service employees at CompuCom would recommend their employer to a friend. This rating has increased by 47% in the past 12 months. Field Service professionals have also rated CompuCom with a 3.3 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.4 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 156 reviews)); "Teams and people are great and enjoyable to work with" ((in 137 reviews)); "It had decent work from home even before a lot of companies didn't practice it." ((in 80 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 60 reviews)); "The team was great and supportive." ((in 48 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 261 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 218 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 111 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 107 reviews)); "salary is low and so many calls" ((in 71 reviews))

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CompuCom

CompuCom Field Service reviews

3.3

69% would recommend to a friend

(140 total reviews)

Mick Slattery

47% approve of CEO

35% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.0

Senior management

2.9

Career opportunities

2.3

Compensation and benefits

Field Service employees have rated CompuCom with 3.3 out of 5 stars, based on 140 company reviews on Glassdoor. This indicates that most Field Service professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Field Service professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

140 reviews

1.0

Apr 17, 2015

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Sorry, can think of nothing on the "pro" side.

Cons

Low pay, no raises, bad health insurance plan,

2.0

Mar 30, 2015

Short Lived Run

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Good online training, good mentor support

Cons

Inept management decisions causing contracts and jobs to be lost Went from contractor to full associate then laid off do to work levels

3.0

Mar 25, 2015

Fun, empowering, expensive, chaotic.

Field service technician

Recommend

CEO approval

Business Outlook

Pros

They throw you into situations where you must lean new skills. My direct bosses were awesome. Get to explore nearby areas. 47 cents per mile. Up to 1500 miles\week

Cons

This company is so organizationally challenged that they have no idea what sla's they can actually hold. I received up to 600 emails a day with only 20 or so pertaining to my business. Easy to get laid off. Huge range for milage. Process of onboarding is miserable. Particularly the temp companies. Do you own payroll.

Viewing 124 - 126 of 140 Reviews

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Jobs at CompuCom

Senior Project Coordinator

Field Service Technician

IT Field Service Technician

IT Field Service Technician

Field Service Technician

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CompuCom

CompuCom Field Service reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Field service technician

Short Lived Run

Fun, empowering, expensive, chaotic.

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