Question 1

Is CompuCom a good company to work for as a Help Desk Agent?

Accepted Answer

Help Desk Agent professionals working at CompuCom have rated their employer with 2.9 out of 5 stars in 63 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Help Desk Agent Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Help Desk Agent interview questions at CompuCom.

Question 2

Does CompuCom pay Help Desk Agent employees well?

Accepted Answer

Help Desk Agent professionals rate their compensation and benefits at CompuCom with 2.9 out of 5 stars based on 63 anonymously submitted employee reviews. This is 3.5% better than the company average rating for salary and benefits. Find out more about Help Desk Agent salaries at CompuCom.

Question 3

How happy are Help Desk Agent professionals working at CompuCom?

Accepted Answer

76% of Help Desk Agent employees at CompuCom would recommend their employer to a friend. This rating has increased by 49% in the past 12 months. Help Desk Agent professionals have also rated CompuCom with a 3.5 rating for work-life-balance, 4.5 rating for diversity and inclusion, 3.5 rating for culture and values and 4.2 rating for career opportunities.

Question 4

What are the top reviewed jobs at CompuCom?

Accepted Answer

Field Service Technician (141), Service Desk Analyst (66), Desktop Support Technician (64), Technical Support Analyst (53), Network Engineer (45), Field Technician (37), Desktop Support Analyst (36), Systems Administrator (33), Help Desk Analyst (32), Configuration Technician (26), Service Desk Technician (25), IT Technician (24), IT Service Desk Analyst (23), Project Manager (23), Service Desk (23)

Question 5

What are the pros of working at CompuCom according to real employee reviews?

Accepted Answer

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 162 reviews)); "Teams and people are great and enjoyable to work with" ((in 136 reviews)); "Work from home and flexible work hours" ((in 82 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 63 reviews)); "They do provide good training and will pay for certifications." ((in 55 reviews))

Question 6

What are the cons of working at CompuCom according to real employee reviews?

Accepted Answer

"Poor management for employee needs" ((in 263 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 214 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 110 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 105 reviews)); "salary is low and so many calls" ((in 77 reviews))

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