Is CompuCom a good company to work for as a IT Desktop Analyst?

IT Desktop Analyst professionals working at CompuCom have rated their employer with 2.8 out of 5 stars in 105 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.2 out of 5 stars. Search open IT Desktop Analyst Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked IT Desktop Analyst interview questions at CompuCom .

Does CompuCom pay IT Desktop Analyst employees well?

IT Desktop Analyst professionals rate their compensation and benefits at CompuCom with 1.8 out of 5 stars based on 105 anonymously submitted employee reviews. This is 43.5% worse than the company average rating for salary and benefits. Find out more about IT Desktop Analyst salaries at CompuCom.

How happy are IT Desktop Analyst professionals working at CompuCom?

4% of IT Desktop Analyst employees at CompuCom would recommend their employer to a friend. This rating has decreased by 79% in the past 12 months. IT Desktop Analyst professionals have also rated CompuCom with a 3.0 rating for work-life-balance, 3.0 rating for diversity and inclusion, 2.0 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 159 reviews)); "Teams and people are great and enjoyable to work with" ((in 143 reviews)); "After a year or so, you get to work from home if your stats are good." ((in 76 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 60 reviews)); "The team was great and supportive." ((in 53 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 254 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 221 reviews)); "No Raises after 10 years of Employment" ((in 107 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 106 reviews)); "salary is low and so many calls" ((in 81 reviews))

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CompuCom IT Desktop Analyst reviews

2.8

4% would recommend to a friend

(105 total reviews)

Mick Slattery

1% approve of CEO

3% positive business outlook

Ratings by category

3.0

Diversity & inclusion

3.0

Work/Life balance

2.5

Career opportunities

2.0

Culture & values

2.0

Senior management

1.8

Compensation and benefits

IT Desktop Analyst employees have rated CompuCom with 2.8 out of 5 stars, based on 105 company reviews on Glassdoor. This indicates that most IT Desktop Analyst professionals have an average working experience there. CompuCom is rated 27% below average by IT Desktop Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

105 reviews

3.0

Dec 5, 2022

Great starter job

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

If at a good site. Pleasant place to work. Good training.

Cons

No raises. Get what you can up front.

3.0

Sep 15, 2022

Low salary

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

Ability to work on different accounts

Cons

Pay is low as a contractor

2.0

Aug 17, 2022

Good entry level

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

You'll gain a variety of desktop skills- from PC reimaging to hardware replacement, printer troubleshooting and even some exposure to Active Directory in a busy corporate environment that forces you to be organized and efficient.

Cons

Mediocre pay. Not competitive. No pay raises, EVER. Annual reviews that mean nothing and don't translate to any tangible change. Management that just cares about "numbers" (i.e ticket count) rather than real customer service

Viewing 13 - 15 of 105 Reviews

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CompuCom IT Desktop Analyst reviews

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Great starter job

Low salary

Good entry level

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