Is CompuCom a good company to work for as a IT Desktop Support Engineer?

IT Desktop Support Engineer professionals working at CompuCom have rated their employer with 2.8 out of 5 stars in 72 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open IT Desktop Support Engineer Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked IT Desktop Support Engineer interview questions at CompuCom .

Does CompuCom pay IT Desktop Support Engineer employees well?

IT Desktop Support Engineer professionals rate their compensation and benefits at CompuCom with 1.7 out of 5 stars based on 72 anonymously submitted employee reviews. This is 48.9% worse than the company average rating for salary and benefits. Find out more about IT Desktop Support Engineer salaries at CompuCom.

How happy are IT Desktop Support Engineer professionals working at CompuCom?

4% of IT Desktop Support Engineer employees at CompuCom would recommend their employer to a friend. This rating has decreased by 80% in the past 12 months. IT Desktop Support Engineer professionals have also rated CompuCom with a 3.0 rating for work-life-balance, 3.0 rating for diversity and inclusion, 2.0 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 162 reviews)); "Teams and people are great and enjoyable to work with" ((in 136 reviews)); "Work from home and flexible work hours" ((in 82 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 63 reviews)); "They do provide good training and will pay for certifications." ((in 55 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 263 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 214 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 110 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 105 reviews)); "salary is low and so many calls" ((in 77 reviews))

Skip to content Skip to footer

Notifications

CompuCom

CompuCom IT Desktop Support Engineer reviews

2.8

4% would recommend to a friend

(72 total reviews)

Mick Slattery

1% approve of CEO

3% positive business outlook

Ratings by category

3.0

Diversity & inclusion

3.0

Work/Life balance

2.5

Career opportunities

2.0

Culture & values

2.0

Senior management

1.7

Compensation and benefits

IT Desktop Support Engineer employees have rated CompuCom with 2.8 out of 5 stars, based on 72 company reviews on Glassdoor. This indicates that most IT Desktop Support Engineer professionals have an average working experience there. CompuCom is rated 27% below average by IT Desktop Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

72 reviews

1.0

Feb 20, 2019

Unfair pay

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

Assisted in getting certs. Good stepping stone.

Cons

I started at the normal pay worked there for 2 years with no raise and people after me are being hired on at 18.00, I asked for a raise for my 2 years of hard work with the company and i was told no but i get my friend hired and he comes in with 0 experience and gets 2.00 more a hour? 2 weeks later " compucoms contract ends with the company and I'm released from my position. Unable to put me else where" Horrible treatment for someone who worked hard for you for 2 years. Thanks for the experience and certs.

2.0

Sep 19, 2018

Good entry level

Desktop support

Recommend

CEO approval

Business Outlook

Pros

Good entry level position for

Cons

I got a 15.l cent raise after four years of hard work and boss at the time told me o oh wait you got a raise at the beginning of the year that’s right I did level 2 desktop that much money

3.0

Feb 21, 2018

Not the Best Neither the worse

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

They pay for all your certifications that you want to have. Tuition reimbursement is great. Flexible with hours if someone needs or have an emergency. For people that been here for more than 6 years, they have a great PTO, not anymore for the ones after them. It is good for people that want to start a career on IT.

Cons

No space to grow, only if you know someone. Really low pay for what everyone do. Techs here are the lowest pay rate Techs. Benefits are not the best and they continue to take more and more each year. For example, we can not roll over PTO time since last year but the negative PTO time you owned can rollover. Some managers rule by intimidation and make employees do their job without compensation. Some others manager don't have an idea of how to perform as a manager. Most of the employees did not have any pay raise in more than 7 years.

Viewing 31 - 33 of 72 Reviews

Top companies for "Compensation and Benefits" near you

IBM

3.6★Compensation & Benefits

Dell Technologies

3.5★Compensation & Benefits

Concentrix

3.6★Compensation & Benefits

Booz Allen Hamilton

3.7★Compensation & Benefits

Jobs at CompuCom

Desktop Support Technician

Level 2 Support Technician

Level 2 Support Technician

CompuCom reviews FAQs

CompuCom reviews CompuCom IT Desktop Support Engineer reviews

CompuCom

CompuCom IT Desktop Support Engineer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Unfair pay

Good entry level

Not the Best Neither the worse

Top companies for "Compensation and Benefits" near you

Jobs at CompuCom

CompuCom reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

CompuCom reviews FAQs

Jobs at CompuCom