CompuCom reviews

Lots of work for low pay. Management team is not local. No pay raises for almost 5 years. Managers are slow to offer praise by quick to place blame when things go wrong. No support from help desk for serious problems. Help desk is out sourced to Mexico and India.

Incompetent management, My manager had no PC support experience. He once send instant messages to the guy in the Depot questions, whom Guy in Depot Sent me Messages asking questions concerning PC Repairs, I respond, a few minutes later I realized the Manager in question was simply cutting and pasting his suggestions to from the answers from the depot guy, and sending to me? I finally just started answering the questions before the Depot guy answered .. took that manager a while and he couldn't understand how I was putting the solutions to his questions before he sent it to me. Finally just told him, anything you might think of trying, I have tried, and here is a list of other things I tried that you will never think of. That ended that conversation. So this was typical treatment. Our former supervisor when the contract was with Siemens they were great, and knew what they were doing. Service to the clients greatly declined when CompuCom took over. The first thing they did was get rid of our immediate management.