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      CompuCom

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      CompuCom reviews

      3.1

      57% would recommend to a friend

      (562 total reviews)

      Mick Slattery

      57% approve of CEO

      44% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.5

      Work/Life balance

      3.2

      Culture & values

      3.0

      Career opportunities

      2.8

      Senior management

      2.8

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      562 reviews

      Reviews about "Management"

      Return to all reviews
      3.0
      Jun 26, 2023

      Stepping Stone

      Service desk tech
      Recommend
      CEO approval
      Business Outlook

      Pros

      They need bodies especially at service desk level, so if you need to break into IT it's an option at least. Learn about how MSPs handle business which is a good early lesson if you're serious about the industry. Room for advancement if you can rub a few brain cells together and actually know anything about computers.

      Cons

      Some of the SD work resembles generic call center more than actual IT, you may be shocked at how low the bar is for some colleagues with their knowledge level. Flighty organization with seemingly constant restructuring, they send you awful hardware, many rungs of management all trying to handle their own little fiefdom. They also love to outsource internally.

      3.0
      Jun 21, 2023

      Decent place to start

      Field service technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      All of my managers and the client company were fantastic. They will pay for certs. They offer internal training resources, although they're not great. Company vehicle / fuel. Friendly and experienced team leads. My particular managers showed interest in helping me advance my career and move up, taking large amounts of time out of their days to provide solid info. Fairly low oversight. As long as you're doing your job well, you won't have anyone hovering over you.

      Cons

      The pay is at least 10% under market average. Top performers will only get a 2%-3% merit increase each year. Bonuses are solely customer sponsored, and tend to be fairly small. You generally cannot get raises if you ask due to the budget being fixed by the contract with the customer company - fairly common with MSP's. The hours were very long. At base, I would work 7 hours on site, drive 3-4 hours per day between my home and customer sites, and be paid 8 hours. This effectively, and legally, means you're making 40 hours of pay for 50+ hours out of the home, performing work-related activities. Health insurance isn't great. The only option someone in this position can afford is the HDHP.

      Viewing 46 - 48 of 562 Reviews
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