CompuCom reviews

3.2

57% would recommend to a friend

(563 total reviews)

Mick Slattery

57% approve of CEO

44% positive business outlook

Reviews by job title

563 reviews

Reviews about "Management"

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1.0
Jul 1, 2014

Sweatshop

Recommend
CEO approval
Business Outlook

Pros

Decent experience at the beginning, tapering off the longer you stick around. You can get experience in new technologies, but don't expect much training. Often left to work autonomously and make decisions, which can be a pro or a con, depending on the situation.

Cons

Pay is well below market average. Benefits get worse every year. Expect to work long hours and do the job of several employees. No raises or bonuses for years. Often put in the middle of conflict between managers. Upper management can be very unprofessional. As long as you or the customer never complains, management ignores you. If you do complain, expect to be given extra busy work to "resolve" the problem. HR is very little help with problems and often refers you to the intranet website instead of actually helping. You have to prod HR repeatedly to get paperwork done. Don't trust them when they say they will "handle everything".

1.0
Jun 30, 2014

Never worked at a place like this before.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They do have a good work life balance and it is a pretty laid back atmosphere. You can pretty much set your own schedule as long as you work eight hours a day. Pretty normal benefits.

Cons

Very hierarchical, it seems that everybody has a manager title and some of them you can actually hear yelling at their employees! I felt like I was in the twilight zone. PTO went down from 3 weeks to 2 weeks. There's a waiting period of 2-3 years to become vested in the 401k. No potential for growth.

3.0
Jun 29, 2014
Recommend
CEO approval
Business Outlook

Pros

The direct management and leads tend to be very competent and will work hard to support you without micro-managing. Depending on your position, the pay can be competitive depending on the contract. When I started there, the benefits were very competitive (this has changed, unfortunately).

Cons

I was a technician that was placed on a specific contract rather than a roaming or mobile tech so many of the cons I have are related to that specific scenario. Advancement is all but impossible in many positions. If you are working on a contract and that contract is terminated, it can be very difficult for them to place you somewhere else which means you will most likely be laid off. This diminishes many of the benefits to being an employee of a company that holds a contract rather than simply a contractor. Since the economic downturn in 2008, the benefits package has been slashed time and time again until it became mostly a joke. Merit increases were suspended for most of the time I was there and I never got a raise my entire tenure. Working on a customer site, I was mostly cut off from CompuCom politics and really anybody that wasn't a direct supervisor or co-worker so I don't have a lot to say about the leadership at the company, but it was my impression that it wasn't very effective due to the steady and seemingly inevitable decline in the quality of employee benefits with really only the barest semblance of an explanation given.

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