CompuCom reviews

3.1

55% would recommend to a friend

(2,994 total reviews)

Mick Slattery

59% approve of CEO

43% positive business outlook

CompuCom has an employee rating of 3.1 out of 5 stars, based on 2,994 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CompuCom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Mar 13, 2015

2 Year Associate Review

Recommend
CEO approval
Business Outlook

Pros

Option to work from home one day a week. Adequate PTO (Paid Time Off) given each year. Gym and Grill down stairs. Free coffee, hot coco and plain tea provided. Starbucks brewed coffee in the containers down stairs. Creamer and sugar provided. Good Eye and Dental Care available. My personal Manager is be flexible with any un-expected occurrences and allows for make up time from home if needed. I assume that is due to my performance as an individual and is not give to those who abuse it. They have Thanksgiving and Holiday Luncheons.

Cons

Medical Insurance was dropped down to the lowest quality this year, only an FSA plan available, Per my manager, it seems they are trying to make you choose a company outside of the company. No bonus or merit raises given. No monetary recognition give for people who excel. They say they will give a bonus if you reach a certain goal and do not give it when it is reached, this has happened twice in 2014. Upper Management do not take an interest in the day to day employees. I have worked here for 2 years and yesterday was the first time my second line boss talked to me and it was to accuse of mis-conduct without any backup or examples as to the reason for the accusation. When confronted no proof was provided only hear say and when asked to provided written backup/examples or published HR documentation of an offense, only vocal speculation was provided. I received an Above Expectations review from my first line the day before, whom I have a meeting with bi-weekly to review my performance, and when asked for ways I needed to improve, never given anything but positive feedback. When I first started as a permanent employee a condition of my employment was two days of working from home which was downgraded to one within two weeks. When I took over two associates duties that were let go due to poor performance, all the corrections I made to their accounts were counted against me as my mistakes, and was the reason given to me as to why they downgraded my work from home days. Any mistake is regarded with hostility, and any excelling performance gets no response or one reference in private, no rewards or recognition. There has been no room for advancement in the 2 years I have been here. Management is allowed to watch Netflix during their lunch and breaks at their desk on a company computer, but when an associate decides to read at her desk on her own device during a break or lunch, they get reprimanded. There are no written procedures or SOF for a new associate to follow when starting out, only one or two days of training with another associate, and again when any mistake is made it is addressed with hostility, I assume to ensure that the humiliation is a way to prevent the person from making the same mistake again. Company has been laying off people left and right, but no info has been given as to how the company is doing as a whole, to reassure associates of job safety. The company as a whole does not care about it's day to day associates, they have a school supply drive for local schools, but to not inquire if its own associates are in need. When they have a company luncheon associates are required to bring a donation for some charity and provided a ticket to eat with, if the associate cannot provide one, they are excluded (this has recently changed, but thought it work mentioning).

2.0
Dec 2, 2014

This job is going nowhere.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The checks cash and they will help with certs. The other techs that I have met are good people that have the same Pro's and Con's with this company that I do. We are working on a program that has a 99% customer approval rating...yes, that is a nationwide program covering a couple THOUSAND locations getting a 99% approval rating from the customer. Unheard of, right?

Cons

I took the job because it was a new program that sounded interesting, may lead to something. The low pay was making me hesitate, but then," We will give you a company car and quarterly bonuses" came into play. Sounds Good! I got the car(cannot use as personal) and was told that the FIRST AND LAST HOUR of driving was on my time, not theirs...ok, I'll deal with it. I'll get quarterly bonuses.....NOPE! Some guy crashed his car 2 states away, so no bonus. Why am I held responsible for the actions of someone I do not know and didn't hire? Sounds like a management problem. After a year, I asked about a raise....WE ALL DID. We were told to wait until September...then October...then NOVEMBER...Now December, we are told sometime in the first quarter of the next year, then another raise in the third quarter...you could tell the eyes were rolling from everyone on the one-way conference call. I didn't expect this from a company that did $2.3 BILLION gross in 2012. Everyone's moral is in the toilet. Everyone is expecting a 15 cent/hr slap in the face when/if the management decides to share the good fortune. If you work for this company, get the certs and leave. The extra knowledge will help you elsewhere, not here. This company pays the absolute minimum.

Viewing 136 - 138 of 2,994 Reviews

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