CompuCom reviews

1. Parent organization Office Depot is going crazy for cost cutting in day to day basis. Too much firing at US Office leading too much pressure on India associates. 2. Parent org managers put people on PIP if resource does not work on other technology. Eventually Compucom managers fire them within a month. I have personally seen more than 20 PIP in last 8 months . 3. Leaves are very less and only 5 leaves get carry forward. 4. On call & shift allowance are at the level of domestic BPO 5. Compucom Pune managers are a bunch of useless, spark-less , & directionless people with no people management skills. They work on excel rather than other tools and ask to mark attendance, time-sheet in excel to all other employees. 6. All the decisions are taken by OfficeDepot any time without backup plan. 7. Too much workload leading to frustration in Pune. 8. denying Managers view on anything or denying on call or shifts may lead to termination in the name Performance Improvement Plan 9. Onshore tech team does not share the details and code to Pune team as they fear if they share they will also get fired like their US office friends 10. All the technologies are old and outdated hence no scope of learning curve. 11. No Training and certification 12. candidate join and leave within few days or weeks. the management and talent team do not even shows the data to Leadership.

Easily dismisses employees that have invaluable knowledge that enables sales/client satisfaction. Inconsistent internal processes. Internal systems do not allow employees or clients to perform tasks easily or effectively. There are a lot of "bandaids" instead of investing in functional backend systems which leads to low productivity. CC believes in layoffs to make their numbers instead of developing plans to recoup/rebound. Very poor management. Several VP/upper management turnovers in sales, solution services, and back end processes. There are some VPs that do not contribute or perform however say the "right things" to their management to stay employed. Internal BUs extremely unorganized which results in duplication of efforts, role confusion, high CSAT issues, and low productivity.