CompuCom reviews

Internal disorganization and communication cause multiple problems from individual employee levels to client contracts. The experience so far in just a few months has been so bad and involved so many departments, it's given the worst impression of a company I've had in my 10-year career. I can see how multiple departments lack cohesive processes and communications which have far-reaching consequences. There is a "send an email and be done with it" attitude. Taking ownership of issues by an individual or a team just isn't done. Passing the problem from team to team or person to person drags out getting answers or resolutions. Managers are mostly checked out and don't really engage with their teams. Doing the bare minimum 1-on-1s and yearly reviews is about it.

Horrible foreign managers that can't understand English, let alone manage. Too much trying to understand foreigners on their cheap call centers. Dead end job with no raises ever. Sales team will oversell services just to get customers to say yes to a contract which would overextended technicians and cause them to lose customers. Plus the cheap foreign call center is a nightmare for everyone. Lastly for an IT service company their internal backend services were the worst and we worked off of an archaic website for over 10 years with no updates because the webmaster if they had one, did not know html.. frustrating company to work for because you see problems and things that are easily fixed but nobody ever listened, especially to a lowly frontline tech.