4.0
Aug 22, 2022
Recommend
CEO approval
Business Outlook
Pros
Work from home. Great benefits such as dental and health. Learn about ticketing system, and escalation teams. Great training provided on how to give great customer service. Learn different support areas such as resetting passwords in AD, installing network printers, Citrix, Outlook etc.
Cons
After 6 months the support areas might start to become repetitive for an experienced technician. Hard to move up to level 2.