CompuCom Service Desk I reviews

3.4

65% would recommend to a friend

(53 total reviews)

Mick Slattery

82% approve of CEO

43% positive business outlook

Service Desk I employees have rated CompuCom with 3.4 out of 5 stars, based on 53 company reviews on Glassdoor. This indicates that most Service Desk I professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Service Desk I professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

53 reviews
2.0
Sep 9, 2020
Recommend
CEO approval
Business Outlook

Pros

Great team, co-workers. Paid for training

Cons

Management. Pay. No Bonus & Incentives

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CompuCom Response
5y
Thank you for leaving a review about your experience working at CompuCom. We take feedback from our current and former associates very seriously. We’re disappointed to read that you didn’t have a good experience, and hope that you provided feedback to the appropriate leadership so that your specific concerns could be addressed. We wish you the very best in the future.
2.0
Sep 7, 2020
Recommend
CEO approval
Business Outlook

Pros

Hours are available for overtime some managers can be flexible benefits company/property management BBQ's

Cons

They do not take responsibility for their actions, both the company and management that I worked directly with. I encountered a large number of discrimination issues at the company. You have have you're right violated even though you bring clear facts to the discussion. HR will not listen and does not seem to have a good understanding of the Ontario Labor Laws

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CompuCom Response
5y
Thank you for taking the time to provide a review. Our associates are our most valuable asset, and we are sorry to hear that you did not have a good experience with management at CompuCom. We take your feedback very seriously and will work to address these issues in the future.
1.0
Aug 5, 2020
Recommend
CEO approval
Business Outlook

Pros

this was better 3 years ago

Cons

Bad communication, Bad salary is $16 for an IT with certifications

avatar
CompuCom Response
5y
Thank you for providing feedback about your experience working at CompuCom. We strive to provide clear and frequent communication for our associates to stay informed and continue their development. We are sorry to hear that has not been your experience, and we will take your review into account moving forward.
Viewing 28 - 30 of 53 Reviews

Glassdoor has 3,591 CompuCom reviews submitted anonymously by CompuCom employees. Read employee reviews and ratings on Glassdoor to decide if CompuCom is right for you.