Is CompuCom a good company to work for as a Systems Support Associate?

Systems Support Associate professionals working at CompuCom have rated their employer with 3.8 out of 5 stars in 62 Glassdoor reviews. This is a higher than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Systems Support Associate Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Systems Support Associate interview questions at CompuCom .

Does CompuCom pay Systems Support Associate employees well?

Systems Support Associate professionals rate their compensation and benefits at CompuCom with 2.5 out of 5 stars based on 62 anonymously submitted employee reviews. This is 11.3% worse than the company average rating for salary and benefits. Find out more about Systems Support Associate salaries at CompuCom.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Deskside Support Technician (22)

What are the pros of working at CompuCom according to real employee reviews?

"Compucom has good benefits and works hard to make sure their employees have what they need." ((in 156 reviews)); "The people at CompuCom are great and make it what it is." ((in 138 reviews)); "Allowed to work from home 1 day a week" ((in 77 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 63 reviews)); "They do provide good training and will pay for certifications." ((in 51 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 251 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 221 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 115 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 105 reviews)); "salary is low and so many calls" ((in 80 reviews))

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CompuCom

CompuCom Systems Support Associate reviews

3.8

86% would recommend to a friend

(62 total reviews)

Mick Slattery

36% approve of CEO

43% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.0

Culture & values

3.9

Work/Life balance

3.4

Senior management

3.1

Career opportunities

2.5

Compensation and benefits

Systems Support Associate employees have rated CompuCom with 3.8 out of 5 stars, based on 62 company reviews on Glassdoor. This indicates that most Systems Support Associate professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Systems Support Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

62 reviews

1.0

Mar 13, 2017

CompuCom lost the contract! Bad news for everyone in the Bentonville, AR area

Systems administrator

Recommend

CEO approval

Business Outlook

Pros

Online training as various subjects. Direct management is usually really good. Work-life balance is decent (If you aren't a lead\manager). Plenty of PTO (Well, now they bring you in at 8 hours /month vs 12 when I started).

Cons

Upper management has a complete disconnect from the local branch. If you are looking for a pay raise, don't bother. No clear direction. Upper management never has actual information (Will have to get back to you) < Everytime. CompuCom lost it's contract to IBM, supporting Walmart. Expect ALL positions to be gone mid-May.

4.0

Dec 23, 2016

Good

Systems support associate

Recommend

CEO approval

Business Outlook

Pros

On time salary Good package Nyc enviornment Good transport

Cons

Management is ok ok Need some improvement Cafeteria needs to be big

3.0

Dec 10, 2016

Network Analyst

Systems administrator

Recommend

CEO approval

Business Outlook

Pros

work remotely, PTOs, Flexible schedule,

Cons

not enough perks. low salaries,

Viewing 43 - 45 of 62 Reviews

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CompuCom Systems Support Associate reviews

Ratings by category

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CompuCom lost the contract! Bad news for everyone in the Bentonville, AR area

Good

Network Analyst

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