Is CompuCom a good company to work for as a Systems Support Technician?

Systems Support Technician professionals working at CompuCom have rated their employer with 3.2 out of 5 stars in 53 Glassdoor reviews. This is an average score with the overall rating of CompuCom employees being 3.2 out of 5 stars. Search open Systems Support Technician Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Systems Support Technician interview questions at CompuCom .

Does CompuCom pay Systems Support Technician employees well?

Systems Support Technician professionals rate their compensation and benefits at CompuCom with 2.1 out of 5 stars based on 53 anonymously submitted employee reviews. This is 28.6% worse than the company average rating for salary and benefits. Find out more about Systems Support Technician salaries at CompuCom.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"Compucom has good benefits and works hard to make sure their employees have what they need." ((in 155 reviews)); "Teams and people are great and enjoyable to work with" ((in 135 reviews)); "Flexible work from home options" ((in 87 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 64 reviews)); "The team was great and supportive." ((in 47 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 257 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 218 reviews)); "No Raises after 10 years of Employment" ((in 105 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 101 reviews)); "salary is low and so many calls" ((in 78 reviews))

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CompuCom

CompuCom Systems Support Technician reviews

3.2

83% would recommend to a friend

(53 total reviews)

Mick Slattery

39% approve of CEO

72% positive business outlook

Ratings by category

4.9

Diversity & inclusion

4.9

Work/Life balance

3.8

Career opportunities

2.4

Culture & values

2.3

Senior management

2.1

Compensation and benefits

Systems Support Technician employees have rated CompuCom with 3.2 out of 5 stars, based on 53 company reviews on Glassdoor. This indicates that most Systems Support Technician professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Systems Support Technician professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

53 reviews

5.0

Aug 5, 2024

Engaging Work, Small Team, Hands-Off Management

Computer systems analyst

Recommend

CEO approval

Business Outlook

Pros

- Engaging work - I was employed in a small team of around 20 people, there was a good spirit - Hands-off management and involved leadership - Understanding management - The company wants to see its employees succeed

Cons

- Little vertical mobility, may be due to the fully remote nature of my position - CompuCom is a contractee, vulnerable to contracts being dropped - I prefer more involved management - The documentation we used for our work was not very good

3.0

Feb 20, 2024

Good start

Systems administrator

Recommend

CEO approval

Business Outlook

Pros

Great place to start or get tech experience. Decent pay and decent benefits.

Cons

Coworkers are hit or miss in talent, some unskilled make it in and can cause more work for you.

1.0

Sep 23, 2023

Lacks respect and integrity for its employees

Senior systems analyst

Recommend

CEO approval

Business Outlook

Pros

New hire annual pay benefits: 80 hours PTO, 48 hours of U.S. holidays, 48 hours of floating holidays & 8 hours care day for an annually 184 hours (23 days) of company paid time. On 5 year anniversary accrue 40 additional hours of PTO and additional PTO after further seniority years of employment.

Cons

Lack of career advancement opportunities. Poor salary. Poor 401K matching. Job title does not reflect job duties & responsibilities . Lack of steadfast HR support & understanding for its employees. Lack of adequate annual raises. Lack of bonuses.

Viewing 4 - 6 of 53 Reviews

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CompuCom Systems Support Technician reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Engaging Work, Small Team, Hands-Off Management

Good start

Lacks respect and integrity for its employees

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